Senior Infrastructure Solutions and Services Specialist

2 weeks ago

Albion Park, Australia Warrigal Full time
  • Permanent Full time Position
  • Great Culture & On-boarding Process
  • Leverage your technical expertise in high-impact projects
  • Proud winner of the 2024 Illawarra Business Awards for Excellence in Culture, Excellence in Large Business, and Business of the Year
  • Salary- up to $150k base + Super, based on experience

The role:

Warrigal is an award-winning aged care provider with a rich and purpose driven history spanning nearly 60 years.

As the Senior Infrastructure Solutions and Services Specialist, you will bring technical expertise and leadership to the operation and implementation of essential infrastructure services and solutions. Your role will ensure the smooth daily management of Warrigal's IT infrastructure, covering networking, hosting, end-user computing, audio-visual services, and security.

In this position, you will work closely with IT team members and vendors to optimise systems and uphold industry standards. You will monitor network performance, provide technical support to staff, and lead incident response efforts to effectively address any infrastructure issues.

Additionally, you will contribute to project planning and implementation, assist in the design and transition of infrastructure systems, and ensure thorough documentation. Your efforts will not only align with Warrigal’s strategic goals but also enhance operational effectiveness and support your ongoing professional development in the ever-evolving IT field.

To be successful you will need: 

  • Tertiary qualifications in Computer Science or Information Technology, or extensive relevant experience in IT infrastructure or systems.
  • Strong practical knowledge of best practice frameworks, including project management methodologies (e.g., PRINCE2) and IT Service Management (ITSM).
  • Proven ability to collaborate effectively, with experience negotiating outcomes with senior colleagues and teams in areas beyond direct control.
  • Capable of working autonomously while providing technical leadership and mentorship to team members.
  • Experience in designing and maintaining reliable and secure wired and wireless networks to support corporate functions and specialised services.
  • Practical experience in managing and operating cloud environments such as Azure and Amazon Web Services.
  • Significant experience with Microsoft Windows services, including Active Directory, Microsoft Entra, and Intune.
  • Familiarity with technologies such as thin-client devices, VOIP telephony, printing solutions, and Office 365 (including Teams and SharePoint).
  • Understanding of cybersecurity principles with a proven track record of implementing technical controls.
  • Strong problem-solving skills, with the ability to troubleshoot and diagnose IT and systems issues.
  • Excellent interpersonal, communication (oral, written, listening, and presentation), teamwork, and customer service skills, along with a commitment to developing and implementing customer-focused solutions.
  • Demonstrated experience supervising consultants and external contractors, taking ownership of systems design and approval processes.
  • Valid NSW driver’s license and a willingness to travel to various Warrigal locations as needed.

Benefits to you: 

  • Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
  • Commitment to on-going professional and career development opportunities
  • Flexible working arrangements
  • Career break schemes and purchased leave
  • Get Healthy at Work program
  • An intentional workplace culture, working with inspiring people who have passion and heart

About Us: 

Our workplace culture, what we call The Warrigal Way - is very important to us. We have a very approachable and supportive team, whether it’s our executive leaders, managers, or any one of our care home staff or volunteers, we support each other to bring the best possible outcomes for our residents. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for our ageing communities, that’s our story.

We proudly acknowledge the Traditional Custodians of the lands on which we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elders past, present, and emerging.
At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embrace the unique experiences, backgrounds, identities, abilities, and perspectives of our residents, customers, staff, and volunteers to create a warm and welcoming environment where everyone feels valued and respected.

Interested? Apply now – we will be reviewing applications daily. We reserve the right to shortlist and interview upon application receipt and this vacancy will be closed once a suitable applicant has accepted a letter of offer.

For more information please contact recruitment team on vacancy@warrigal.com.au

Please only use this email address for queries, please do not use it to apply.

Successful candidates may be required to undergo pre-employment checks including reference checks, pre-employment medical and a National Criminal History Check/NDIS Worker Screening Check

Attachments:
- Senior Infrastructure Solutions and Services Specialist PDF PD.pdf

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