Workplace Support

6 months ago

Melbourne, Australia Colliers Full time

**Company Description**
At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

This dynamic support role, in our Workplace Management Services division, is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways.

**As a custodian of the workplace, you are responsible for**:

- Administration, operation and management of the workplace
- Audio Visual and basic IT support
- Meeting room management and set-up
- Ensuring the workplace is presented, maintained and utilised the way it was designed
- Facilities administration and mail / parcel management
- Assisting employees with day-to-day enquiries
- Responding to and implementing changes to the workplace and processes as required
- Inducting new employees into the workplace
- Event and Food & Beverage support
- Support all functions across all specialty floors and workplace floors
- Perform check-in/registration for our events and be the point person for welcoming all.
- Perform related event support tasks to see success in every event, working closely with the Event & Hospitality Assistants

**Benefits**
- Competitive above award salary
- Inclusive and diverse team environment
- Access to training and development that will take your career to the next level
- Work - Life balance with a Monday to Friday rotating roster

**Qualifications**
- Experience working in office administration, IT support or a premium service environment including 5-star hotel or airline
- Passion for delivering outstanding customer service
- Experience in engaging with VIP clients as well as the ability to engage with and develop relationships with a diverse range of people
- Genuine respect for others that shows in every interaction with clients, employees and contractors
- Exceptional work ethic, energy and a positive attitude
- Ability to work in a fast-paced environment, whilst maintaining composure and creating memorable interactions within a short time frame
- Attention to detail
- Immaculate personal grooming
- Excellent verbal and written communication skills
- Problem solving skills, the ability to anticipate needs and a desire to go above and beyond for customers
- Proficiency in Microsoft apps - Outlook, Teams, Word, PowerPoint & Excel
- Availability between 7am - 7pm for a rotating roster
- Full working rights in Australia

**Additional Information**
Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you’ll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.

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