Customer Service

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

About the RoleWe are seeking a highly skilled and experienced Senior Policy Officer to join our team at the NSW Department of Customer Service. As a Senior Policy Officer, you will play a key role in developing and implementing policies that support the department's strategic objectives.Key ResponsibilitiesDevelop and implement policies that align with the...

**Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

**IT Service Cost Recovery Analyst, Ongoing opportunity based in Sydney, plus flexible/hybrid working options** - Ongoing position available - Grade 7/8, salary range: $106,025 - $117,363 + 11% super - Based in Sydney CBD (McKell), plus flexible working options available **About the role** The IT Service Cost & Recovery Analyst coordinates cost recovery...

**IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...

**Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...

**Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

**Manager, Aboriginal Customer Engagement & Policy (Aboriginal)** **Grade 11/12, Ongoing** **Location:Sydney** **About this role** Do you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the...

**Manager, Medical Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Medical Services to join their team! **Benefits** - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $ 134,411 - $155,445 per annum plus super - Genuinely...

Spread the Message and Values of a Reputable CharityAs a Customer Service Assistant with the Royal Flying Doctor Service, you will have the opportunity to help spread the message and values of Australia's most reputable charity. This is a unique chance to make a real difference in the lives of people across the country.Flexible Rotating RosterWe offer casual...

**Service Transition Analyst, Ongoing opportunity, Sydney CBD plus WFH/Hybrid working options** The Department of Customer Service is looking for a Service Transition Analyst to join our growing team! **WHAT WE CAN OFFER YOU**: - Fantastic ongoing clerk grade 7/8 opportunity. - Salary range: $101,947 - $ 112,849+ Super, commensurate with experience. -...

Contribute to a Reputable CharityAs a Customer Service Assistant with the Royal Flying Doctor Service, you will play a vital role in helping us spread our message and values to the community.Flexible Roster OpportunitiesWe offer casual positions on a flexible rotating roster, Monday to Sunday, allowing you to balance your work and personal...

**Graphic Designer, temporary up to 12 months with possible extension.** An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS). To this end the Design & Communications team operates across DCS to ensure...

About the RoleWe are seeking a highly skilled and experienced Telecommunications Intelligence Analyst to join our Network Operations and Emergency Management team at the Department of Customer Service. This critical role will be responsible for supporting decision-making processes at the tactical, operational, and strategic level.Key ResponsibilitiesSupport...

About the RoleThis is an exciting opportunity to join the Department of Customer Service as a Telecommunications Intelligence Analyst. As a key member of the Network Operations and Emergency Management Team, you will play a critical role in supporting decision-making processes at the tactical, operational, and strategic level.Key ResponsibilitiesSupport the...

A couple of exciting opportunities to work in a dynamic team and showcase your customer research, collaboration, communication and stakeholder engagement skills - Challenging and rewarding Mid level role offering great exposure and opportunity contribute in a meaningful way to improve the effectiveness of a progressive state government organisation - 2 Fixed...

**Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...

About the RoleThis is a critical position within the Department of Customer Service, requiring a highly skilled and experienced individual to support the Network Operations and Emergency Management Team.Key ResponsibilitiesSupport decision-making processes at the tactical, operational, and strategic level.Contribute to the development, implementation, and...

Exciting opportunity to work in a dynamic team and showcase your customer strategy, communication and stakeholder engagement skills. - Permanent full-time opportunity based in Sydney (flexibility offered). - A challenging and rewarding role offering great exposure and opportunity to contribute in a meaningful way to the future of Sydney and the state of New...

**Assistant Data Analyst** **Customer Insights, Human Services** **Clerk Grade**: 5/6 **Employment Type**: Temporary Full Time until 30 Jun 2025, with prospect to extend. **Flexibility**: Hybrid This role sits within the Customer Data & Insights Division in the Human Services Insights team **About the team** Customer Insights partner with other government...