Intake and Administration Officer

1 week ago

Richmond, Australia North Richmond Community Health Full time

**Work with us**:
Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive working atmosphere at North Richmond Community Health. With flexible working arrangements, we help ensure that people of all circumstances are well-represented in our staff.

As an employee, there are a number of benefits available:

- flexible working arrangements, including purchased leave
- wellbeing policy, with on-site subsidised fitness classes including pilates and personal training, work health checks and social events
- comprehensive and competitive salary packaging options.

We enjoy rich cultural diversity in our workforce. Approximately 55% of our staff were born overseas and over 75% identify with an ethnicity other than Australian. Over 65% of our staff speak languages other than English. We would like to hear from you if you have:

- superior skills in delivering culturally-responsive services in your given field
- keen ability to contribute to a respectful collegiate environment
- can contribute to innovation and service improvement
- effective relationship building skills to foster a harmonious workplace.

The Intake and Administration Officer will provide timely and appropriate responses to referrals for the organization’s services and programs. An underpinning requirement is a commitment to an understanding of the needs in the community and the role of the organization in meeting those needs.

This position will:

- Provide support to staff at NRCH with tasks associated with: intake; referrals; initial needs assessment, group coordination and administration and appointment management.
- Contribute to the maintenance of data that outline key performance activities such as referral rate and wait times.
- Work cohesively with other key intake and managerial staff to support a team approach to service coordination activities.

To be successful in this role, you will have the ability to ensure required client information is collected and managed accurately and confidentially, provide service navigation support for referrals to appropriate services and have strong communication and stakeholder engagement skills. This is a full-time role, however part-time opportunities may be considered.

The position description can be found at here.

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category their position falls under.

Application by closing business on 16 February 2024 (Friday). Please note, only successful applicants will be contacted.

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