Operations Manager Home Support
2 weeks ago
**New significant leadership role, with major change focus**:
- ** Kilsyth based role, with travel required to all MiCare sites as required.**:
- ** Competitive salary, plus motor vehicle allowance, plus NFP salary packaging benefits**
**About us**
**MiCare** is a non-profit providing services to people from a range of diverse backgrounds in the areas of aged care, home care, retirement living and migrant services. Our mission is to enable migrants to have comfortable, enjoyable, dignified, and meaningful lives.
**About the role**
This is a new and exciting leadership position within MiCare to drive a mission focused, financially sustainable operation with a focus on best care for our clients, across multiple programmes in the home care setting.
Reporting to the General Manager, Aged and Migrant Services, this role is responsible for leading the day-to-day management of the Home Support management team, based in Victoria and Queensland.
This role is pivotal at driving performance, fostering change management, leading teams and fostering positive relationships across the business and our stakeholders.
We are seeking a highly passionate, engaging, and experienced leader to work cross functional teams in Home Support Programs including Commonwealth Home Support (CHSP), Home Care Package (HCP), Department of Veterans Affairs (DVA) Aged Care Volunteer Visitor Scheme (ACCV) Care Finder and Carer Support programs. The role will be responsible for providing the highest professional standard of service, whilst driving growth and opportunity.
This role will:
- Provide leadership to staff to achieve the standards and goals of the program areas whilst ensuring financial viability and operational sustainability.
- Maintain a collaborative and communicative approach with managers, staff, and contractors (where necessary) to ensure proper operations of the program areas.
- Implement maintain and review quality assurance protocols and develop programs where gaps are identified.
- Ensure a continuous improvement approach to increase the efficiency of existing processes and procedures to enhance MiCare’s internal capacity.
- Coordinate the activities of the programs of MiCare within budget allocation and provide input into MiCare’s future strategic planning process, ensuring that programs are maintained within budget.
Ensure and drive consistent compliance with Current Program guidelines across all Home Support Programs and participate in program evaluation.
- Drive effective and collaborative relationships with relevant service providers and develop networks and community links.
**About you**
We are seeking someone to join the MiCare team who has:
- A demonstrated understanding of the legislation, regulations and requirements and issues affecting aged care, specifically within the Home Care environment.
- Strong skills in budget development and oversight, with demonstrated experience in financial reporting.
- Excellent ability to lead cross functional and remote teams, through appropriate delegation, while maintaining organisational control of branch operations and customer service.
- Proficiency in business development, conflict management and business negotiation processes and tendering.
- Ability to work in a culturally sensitive manner, with a strong customer service focus for MiCare elders and their families.
**Qualifications**
- Demonstrated experience (5+ years) in operational management including human resources, people leadership & motivation, budgeting, service delivery.
- Bachelor’s degree (or equivalent) in health, social sciences, operations management, business administration, or related field
**Why MiCare?**
- Work with an amazing team with an opportunity to make a real difference to the aged care sector
- Hybrid work environment
- Generous salary packaging benefits for the non-profit sector
This role requires applicants to provide a current police check, NDIS check and working with children check. This role is also considered to be Key Personnel, as an inherent requirement of the role. The incumbent will also need to provide and hold a valid driver’s licence and the ability to work across all MiCare locations.
MiCare is a Child Safe organisation and is committed in everyday practice to ensure the safety and wellbeing of children.
MiCare says “NO” to Family Violence. We believe that everyone deserves to feel safe, respected, valued and treated as equals.
MiCare is committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.
-
Operations Manager Home Support
2 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.Reporting to the General Manager, Aged and Migrant Services, this role is responsible for leading the day-to-day management of the...
-
Lead Home Support Operations
6 days ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleMiCare is seeking a highly skilled and experienced leader to drive the success of our Home Support operations. As the Lead Home Support Operations, you will be responsible for leading a team of professionals in providing high-quality care services to our clients. Your expertise in operational management, human resources, and budgeting will be...
-
Operations Manager Home Support Lead
2 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.Reporting to the General Manager, Aged and Migrant Services, this role is responsible for leading the day-to-day management of the...
-
Operations Manager Home Support Lead
2 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.The successful candidate will provide leadership to staff to achieve the standards and goals of the program areas while ensuring...
-
Operations Manager
5 months ago
Carrum Downs, Australia SAI Home and Community Care Full time**SAI Home and Community Care** is part of General Homecare, a fast-growing group of five Community Support & Care providers, highly trusted in the communities we serve. Our commitment is to assist older Australians and people living with a disability through personalized care solutions, working alongside them to achieve their aspirations for independence,...
-
Ndis Support Partner
3 months ago
Carrum Downs, Australia SAI Home and Community Care Full timeAs our NDIS Support Partner, you’ll play a crucial role in delivering exceptional support tailored to each participant's needs. Your days will be varied and engaging, offering a mix of responsibilities that ensure participants receive the highest level of support to reach their goals. This is a full time fixed term contract role until 31st December 2024....
-
Casual/ppt Home Care Aged Care Support Worker
5 months ago
Carrum Downs, Australia Your Choice Home Care Full timeAre you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: Casual/PPT Support Worker** **Location: Carrum Downs, Victoria** **Type: Casual OR Permanent Part Time** **What We're Looking For**: - Availability...
-
Home Care Package Care Partner
5 months ago
Carrum Downs, Australia SAI Home and Community Care Full timeExpanding the team due to growing client needs within our community - Ongoing training in a supportive team environment - Newly refurbished office **About the Role** The HCP Care Partner role focuses on delivering outstanding person-centred support to our clients. Through building meaningful relationships with internal and external stakeholders, this role...
-
Care Manager
1 month ago
Carrum Downs, Australia MiCare Full time**Do you have a passion for person-centred care?** **$43.08-46.35/hr **+ $10k car allowance + 11.5% superannuation + not for profit salary packaging** **Permanent full time, Carrum Downs based role** **About us** **MiCare** is a non-profit providing services to people from a range of diverse backgrounds in the areas of aged care, home care, retirement...
-
Senior Operations Manager
2 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programmes in the home care setting.The successful candidate will be responsible for leading the day-to-day management of the Home Support management team, based in...
-
In Home Support Worker
5 months ago
Carrum, Australia Absolute Care & Health Full time**Job description** **Job Description - In Home Support Worker** We are currently recruiting for multiple Caregivers/Personal Care Assistants to provide in-home care services for our clients. We provide personal care, domestic assistance (light cleaning and meal prep), transportation and companionship. Join a progressive organisation committed to making a...
-
Warehouse Operations Manager
6 days ago
Carrum Downs, Victoria, Australia Aluminium Specialties Group Pty Ltd Full timeAs a key member of our team, you will contribute to high levels of customer service through the management of inward and outward stock movement through a fully automated Warehouse Management System.Key responsibilities include:Receiving and dispatching goodsPick and pack operationsAssisting with cycle countsGeneral warehouse dutiesProviding excellent...
-
Care Manager
3 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThe Care Manager will work within the In Home Support programs, providing care and services to elders living in the community. This includes the Commonwealth Home Support Program (CHSP), Home Care Package program (HCP), Veterans Home Care (VHC), and private services.Key ResponsibilitiesUndertake initial assessments, care planning, ongoing...
-
Receptionist / Administration Assistant
5 months ago
Carrum Downs, Australia SAI Home and Community Care Full time**About Us** **Your Opportunity**: Due to growth, our SAI Home & Community Care business based in Carrum Downs is looking for a Receptionist/ Office Administrator to work 3 days a week on a permanent basis. Hours and days are flexible and can be worked around your preferences. This role will work closely with our current receptionist with a coordinated...
-
Manager at Subway
5 months ago
Carrum Downs, Australia PG Operations Pty Ltd Full timeWe're looking for a **Manager** to join our group! - Subway Carrum Downs -- Shop 3, 119 Hall Road Carrum Downs Vic 3201 **Role** - Day to day Subway operation - Determining special promotions, stock levels and service standards - Formulating and implementing purchasing and marketing policies, and setting prices - depending on market trends, holiday periods...
-
Care Manager
2 weeks ago
Carrum Downs, Victoria, Australia MiCare Full timeAbout the RoleThe Care Manager plays a pivotal role in enhancing the quality of life for elders living in the community through person-centred case management, client support, and astuteness in assessment, care planning, and review.Key ResponsibilitiesUndertake initial assessment, care planning, ongoing review, and monitoring of elders in accordance with...
-
Assistant Manager at Subway
5 months ago
Carrum Downs, Australia PG Operations Pty Ltd Full timeAssistant Manager Shamim Group We are looking for an Assistant Manager to join the team at Shamim Group to take on a leadership role in delivering high-quality, customer-focused, and profitable operations. The Assistant Manager will work closely with the Manager to implement strategies to effectively manage the restaurant, ensure excellent customer service,...
-
Assistant Manager at Subway
4 months ago
Carrum Downs, Australia PG Operations Pty Ltd Full timeAssistant Manager Shamim Group We are looking for an Assistant Manager to join the team at Shamim Group to take on a leadership role in delivering high-quality, customer-focused, and profitable operations. The Assistant Manager will work closely with the Manager to implement strategies to effectively manage the restaurant, ensure excellent customer service,...
-
Operations Assistant Manager
5 months ago
Carrum Downs, Australia Safeguard Fencing Supplies Full timeExciting Opportunity for Assistant Manager at Safeguard Fencing Supplies! Are you ready to elevate your career and step into a management role? Safeguard Fencing Supplies is a leading provider of high-quality fencing materials, dedicated to delivering exceptional customer service. We are expanding our team and seeking a dynamic Assistant Manager to join us...
-
Learn How to Clean at a Professional Level
5 months ago
Carrum Downs, Australia Essential Home Services Full time**Essential Home Services - Good Life Begins With a Good Company!** As a professional cleaning company with over 11 years of experience in the cleaning industry, we truly understand what customers are looking for in a cleaning service. It is more than just the clean, it is about the trust in the company, security of the people and the peace of mind of the...