Operations Manager Home Support Lead

4 weeks ago


Carrum Downs, Victoria, Australia MiCare Full time

About the Role

This is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.

The successful candidate will provide leadership to staff to achieve the standards and goals of the program areas while ensuring financial viability and operational sustainability.

Maintaining a collaborative and communicative approach with managers, staff, and contractors (where necessary) to ensure proper operations of the program areas is crucial.

The role will be responsible for implementing, maintaining, and reviewing quality assurance protocols and developing programs where gaps are identified.

Key Responsibilities

  • Provide leadership to staff to achieve the standards and goals of the program areas while ensuring financial viability and operational sustainability.
  • Maintain a collaborative and communicative approach with managers, staff, and contractors (where necessary) to ensure proper operations of the program areas.
  • Implement, maintain, and review quality assurance protocols and develop programs where gaps are identified.
  • Ensure a continuous improvement approach to increase the efficiency of existing processes and procedures to enhance MiCare's internal capacity.
  • Coordinate the activities of the programs of MiCare within budget allocation and provide input into MiCare's future strategic planning process, ensuring that programs are maintained within budget.
  • Drive effective and collaborative relationships with relevant service providers and develop networks and community links.

About You

We are seeking someone to join the MiCare team who has:

  • A demonstrated understanding of the legislation, regulations, and requirements and issues affecting aged care, specifically within the Home Care environment.
  • Strong skills in budget development and oversight, with demonstrated experience in financial reporting.
  • Excellent ability to lead cross-functional and remote teams, through appropriate delegation, while maintaining organisational control of branch operations and customer service.
  • Proficiency in business development, conflict management, and business negotiation processes and tendering.
  • Ability to work in a culturally sensitive manner, with a strong customer service focus for MiCare elders and their families.

Qualifications

  • Demonstrated experience (5+ years) in operational management including human resources, people leadership & motivation, budgeting, service delivery.
  • Bachelor's degree (or equivalent) in health, social sciences, operations management, business administration, or related field.

Why MiCare?

  • Work with an amazing team with an opportunity to make a real difference to the aged care sector.
  • Hybrid work environment.
  • Generous salary packaging benefits for the non-profit sector.


  • Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleMiCare is seeking a highly skilled and experienced leader to drive the success of our Home Support operations. As the Lead Home Support Operations, you will be responsible for leading a team of professionals in providing high-quality care services to our clients. Your expertise in operational management, human resources, and budgeting will be...


  • Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.Reporting to the General Manager, Aged and Migrant Services, this role is responsible for leading the day-to-day management of the...


  • Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programs in the home care setting.Reporting to the General Manager, Aged and Migrant Services, this role is responsible for leading the day-to-day management of the...


  • Carrum Downs, Victoria, Australia MiCare Full time

    About MiCareMiCare is a non-profit organisation providing services to people from diverse backgrounds in aged care, home care, retirement living and migrant services. Our mission is to enable migrants to have comfortable, enjoyable, dignified, and meaningful lives.Job OverviewWe are seeking an experienced Operational Leader to join our team in Kilsyth,...


  • Carrum Downs, Victoria, Australia MiCare Full time

    MiCare is a leading non-profit organization providing services to diverse communities across Australia.We are seeking an experienced Operations Manager to drive our Home Support programs forward, focusing on delivering exceptional care and services to our clients.This role requires strong leadership and management skills, with the ability to lead...


  • Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleThis is a new and exciting leadership position within MiCare to drive a mission-focused, financially sustainable operation with a focus on best care for our clients, across multiple programmes in the home care setting.The successful candidate will be responsible for leading the day-to-day management of the Home Support management team, based in...

  • Lead Educator

    2 days ago


    Carrum Downs, Victoria, Australia Goodstart Early Learning Full time

    At Goodstart Early Learning, we're committed to providing exceptional early learning and care experiences for children. As a Lead Educator - Centre Operations with our Carrum Downs Arcadia Street centre, you'll have the opportunity to leverage your expertise and leadership skills to drive continuous improvement across all areas of centre operations.About...


  • Carrum Downs, Victoria, Australia Aluminium Specialties Group Pty Ltd Full time

    As a key member of our team, you will contribute to high levels of customer service through the management of inward and outward stock movement through a fully automated Warehouse Management System.Key responsibilities include:Receiving and dispatching goodsPick and pack operationsAssisting with cycle countsGeneral warehouse dutiesProviding excellent...


  • Carrum Downs, Victoria, Australia MiCare Full time

    About UsMiCare is a non-profit organization providing services to people from diverse backgrounds in aged care, home care, retirement living, and migrant services.Our mission is to enable migrants to have comfortable, enjoyable, dignified, and meaningful lives.

  • Care Manager

    4 weeks ago


    Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleThe Care Manager plays a pivotal role in enhancing the quality of life for elders living in the community through person-centred case management, client support, and astuteness in assessment, care planning, and review.Key ResponsibilitiesUndertake initial assessment, care planning, ongoing review, and monitoring of elders in accordance with...


  • Carrum Downs, Victoria, Australia Melbourne Water Full time

    About the RoleWe are seeking a highly skilled Water Management Transformation Lead to join our Service Delivery team at Melbourne Water.Key ResponsibilitiesDevelop and implement strategic plans to optimise resources, operational reliability, and efficiency of delivery for the Eastern Treatment Plant.Influence across industry and regulators to ensure best...


  • Carrum Downs, Victoria, Australia AMA Group Full time

    Unlock Your Career PotentialWe are seeking a highly skilled and experienced Senior Production Operations Manager to join our team at AMA Group in Carrum Downs. This is an exciting opportunity for a motivated individual to take on a leadership role and contribute to the success of our organization.The successful candidate will be responsible for ensuring the...


  • Carrum Downs, Victoria, Australia AMA GROUP AUSTRALIA Full time

    Job SummaryWe are seeking an experienced Operational Excellence Manager to lead our Collision Repair team in Carrum Downs, Australia. As a key member of our management team, you will be responsible for driving operational efficiency, quality, and productivity within the production environment.


  • Carrum Downs, Victoria, Australia AMA Group Full time

    Job Overview:We are seeking a highly skilled and experienced Automotive Operations Manager to lead our repair centre at Carrum Downs.This is an exciting opportunity for a proven leader within the Automotive Industry to join our team and take on the role of Repair Centre Manager.


  • Carrum Downs, Victoria, Australia Conquest Personnel Pty Ltd Full time

    As a Warehouse Operations Manager at Conquest Personnel Pty Ltd, you will oversee the efficient operation of our store and warehouse, ensuring timely delivery of goods to customers. This role is ideal for someone with experience in warehouse management and supervisory background.About the RoleManage inventory and customer database using our computer...

  • Care Manager

    3 weeks ago


    Carrum Downs, Victoria, Australia MiCare Full time

    About the RoleThe Care Manager at MiCare works within the In Home Support programs, providing care and services to elders living in the community.Responsibilities include ensuring the quality of life of elders is enhanced through person-centred case management, client support, and assessment, care planning, and review.Key ResponsibilitiesUndertake initial...


  • Carrum Downs, Victoria, Australia AMA Group Full time

    Repair Centre Manager Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Repair Centre Manager at AMA Group. As a key member of our Operations & Management team, you will be responsible for overseeing the day-to-day operations of our repair centre, ensuring that our high standards of quality, productivity, and site...


  • Carrum Downs, Victoria, Australia Goodstart Early Learning Full time

    About the RoleWe are seeking an experienced and dedicated Assistant Director to join our team at Goodstart Carrum Downs Arcadia Street. As a key member of our leadership team, you will play a vital role in driving continuous improvement across all areas of centre operations.Key ResponsibilitiesSupport the Centre Director in the leadership of the team to...


  • Carrum Downs, Victoria, Australia Calvary Care Full time

    About the Role:The Support Worker - Catering will create a supportive environment where residents can express their food preferences and choices. They must ensure that food is prepared and served in alignment with appropriate standards and nutritional requirements.Responsibilities:Support Service Delivery: Work under the direction of the Chef/Cook to prepare...


  • Carrum Downs, Victoria, Australia AMA Group Full time

    The RoleWe are seeking a skilled Production Manager to oversee the smooth operation of our workshop in Carrum Downs. Reporting to the Repair Centre Manager, you will be responsible for ensuring the site remains a safe working environment for all staff.Key ResponsibilitiesProcess vehicles upon arrival in a timely and efficient manner.Assist with the ordering...