![ACH Group](https://media.trabajo.org/img/noimg.jpg)
Maintenance Customer Service Supervisor
3 weeks ago
**The Role**: The Maintenance Customer Service Supervisor role is part of the ACH Group Property Division based at Glenelg. This full-time role reports to the Group Facilities Manager and is responsible for the day to day supervision of Maintenance Customer Service and Administration Officers providing maintenance helpdesk services.
**What you'll do**:
- Mentor, coach and monitor performance
- Support the team to
- Organise quotations from contractors
- Coordination with staff and contractors to attend sites for gardening and maintenance issues
- Evaluating and responding appropriately to feedback from customers and stakeholders
- Ordering and coordination of uniforms
- Administration duties including data entry, preparation and distribution of job sheets, maintenance and updating of data bases, filing, archiving, reporting and document control.
**About you**:
You are a talented and passionate Customer Service leader with a commitment to the team, someone who enjoys a positive, supportive environment to thrive and be successful in.
- Experience in leading staff
- Experience in managing a helpdesk system
- Working knowledge of Microsoft Office and a range of databases
- Understanding of property maintenance issues and building terminology
- Ability to work to strict deadlines in a fast-paced environment
- Demonstrated high level of integrity
- Highly effective written and communication skills
- Proactive and relationship oriented
**If you want to join our amazing team, we can offer you**:
- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA
ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.
**About ACH Group**
At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.
We love what we do, aren't afraid to take action, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.
If you share our belief, join our team of 1800 employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.
-
Maintenance Customer Service Supervisor
2 weeks ago
Glenelg South, Australia ACH Group Full timeThe Role: The Maintenance Customer Service Supervisor role is part of the ACH Group Property Division based at Glenelg. This full-time role reports to the Group Facilities Manager and is responsible for the day to day supervision of Maintenance Customer Service and Administration Officers providing maintenance helpdesk services.What you'll do: Mentor, coach...
-
Maintenance Customer Service Officer
3 weeks ago
Glenelg South, Australia ACH Group Full time**The Role**:The Maintenance Customer Service Officer role is part of the ACH Group Property Division based at Glenelg. This full-time role reports to the Maintenance Customer Service Supervisor and is responsible for the delivery of an excellent customer service experience to all ACH Group Staff, Residents, supporting contractors and other associated...
-
Maintenance Customer Service Officer
2 weeks ago
Glenelg South, Australia ACH Group Full timeThe Role:The Maintenance Customer Service Officer role is part of the ACH Group Property Division based at Glenelg. This full-time role reports to the Maintenance Customer Service Supervisor and is responsible for the delivery of an excellent customer service experience to all ACH Group Staff, Residents, supporting contractors and other associated...
-
Maintenance Supervisors
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timeDescription Summary Be part of a new way forward for road network management in Victoria. We're looking for Maintenance Supervisors to start mid May, based out of our Clayton depot. About the Role Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine...
-
Maintenance Supervisors
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timePrimary LocationVIC - ClaytonJob Description SummaryBe part of a new way forward for road network management in Victoria. We're looking for Maintenance Supervisors to start mid May, based out of our Clayton depot.About the RoleWe're excited to have been awarded the Metropolitan Victorian Road Maintenance Contract – South Central Region.Starting in July...
-
Maintenance Supervisor
3 days ago
South Guildford, Australia Swick Mining Services Full timeSwick Mining Services The Company Swick Mining Services is Australia’s largest Underground Diamond Drilling contractor with the most innovative and reliable rigs in the industry. An opportunity has arisen for a highly driven and capable Maintenance Supervisor to join the team at South Guildford, reporting to the Maintenance Manager (Global). The Role As...
-
Maintenance Supervisor
2 weeks ago
South Guildford, Western Australia Swick Mining Services Full timeSwick Mining ServicesThe CompanySwick Mining Services is Australia's largest Underground Diamond Drilling contractor with the most innovative and reliable rigs in the industry.An opportunity has arisen for a highly driven and capable Maintenance Supervisor to join the team at South Guildford, reporting to the Maintenance Manager (Global).The RoleAs the...
-
Service Crew
3 weeks ago
Frankston South, Australia Service Stream Full timePrimary Location Frankston South - Penlink Job Description Summary An exciting opportunity has arisen for a Service Crew to join Service Stream in our Transport Sector based in Frankston South, VIC About the Role The Service Crew is responsible for providing safe and efficient maintenance delivery through the completion of civil maintenance activities...
-
Field Supervisor
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timePrimary LocationClayton, VICJob Description SummaryService Stream's Telecommunications division are currently seeking a Field Supervisor to join our growing company.About the RoleNature of position: Permanent, Full-TimeLocation: Clayton SouthReporting Line: Senior Field SpecialistKey ResponsibilitiesThe Field Supervisor is responsible for contributing to the...
-
Supervisor - Planned Works
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timeDescription Summary Be part of a new way forward for road network management in Victoria. We're looking for Supervisors - Planned Works to start mid May, based out of our Clayton depot. About the Role Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine...
-
Defence Maintenance Contract
4 weeks ago
South Guildford, Australia Ventia Pty Limited Full time**Defence Maintenance Contract - Technical Supervisor**: - Date: 28 Aug 2023- Location: South Guildford, WA, AU, 6055- Company: Ventia**DEFENCE MAINTENANCE CONTRACT _ TECHNICAL SUPERVISOR** Support a significant maintenance contract to deliver Australian Defence Force Capability Maintenance services provided by Joint Logistics Command play a significant...
-
Road Maintenance Worker
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timeDescription Summary Be part of a new way forward for road network management in Victoria. We're looking for Road Maintenance Worker's to start early May, based out of our Clayton depot. About the Role Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine...
-
Maintenance/gardening Supervisor
4 weeks ago
Rochedale South, Australia AVEO GROUP Full time**About the role**: We are looking for a passionate and experienced **Maintenance/Gardening Supervisor **to join our vibrant **Freedom Rochedale community **on a **full-time basis. **Reporting to the Community Manager you'll be able to utilise your maintenance and leadership skills to proactively and effectively manage the smooth running of gardening and...
-
Retail Customer Service Officer
4 weeks ago
Glenelg, Australia Australia Post Full time**Job no**: 53977598 **Brand**: Australia Post **Categories**: With our customers **Work type**: Casual Part Time **State**: SA **Location**: Glenelg Every year, all over Australia, around one million customers walk into one of Australia Post’s 4,400 Post Offices. And it’s our retail teams who make sure that every experience they have is a great...
-
Field Supervisor
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timeDescription Summary The Supervisor is accountable for directing a team of Crew Leaders and Field Staff in carrying out the entire project scope of work in a manner that is secure, punctual, cost-effective and up to the approved level of quality and client contentment. About the Role The teams under the leadership of the Supervisor could be directly...
-
Field Supervisor
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timePrimary LocationVIC - Clayton SouthJob Description SummaryThe Supervisor is responsible for managing a team of Crew Leaders and Field Staff in the delivery of the complete project scope of work in a manner that is safe, on-time, on-budget and to the agreed standard of quality and client satisfaction.About the RoleThe teams in which the Supervisor manages may...
-
Administrative Supervisor
3 weeks ago
Glenelg, Australia Physio One Full timePhysio One is seeking an experienced Administrative Supervisor to help grow our business and deliver exceptional care to our community. Previous supervisory experience is preferable but not required. Are you an outgoing, enthusiastic, organised and positive self-starter? Do you love working as part of a team and leading others to success? Do you thrive in...
-
Maintenance Lead
2 weeks ago
Clayton South, Victoria, Australia Service Stream Full timePrimary Location VIC - Clayton Job Description Summary Join a new approach to road network management in Victoria. We are seeking a Maintenance Lead to commence early May, working from our Dandenong South depot. About the Role We have been awarded the Metropolitan Victorian Road Maintenance Contract – South Central Region. Commencing this year, we will be...
-
Retail Customer Service Officer
2 weeks ago
Glenelg, Australia Australia Post Full timeJob no:Brand: Australia PostCategories: With our customersWork type: Casual Part TimeState:SALocation: GlenelgEvery year, all over Australia, around one million customers walk into one of Australia Post's 4,400 Post Offices. And it's our retail teams who make sure that every experience they have is a great one.So if you have not just a knack for great...
-
Café Supervisor
2 weeks ago
Glenelg, Australia Gloria Jean's Coffees Full timeSeeking an experienced cafe supervisor with managing the faced paced cafeCoffee knowledge and barista experience required which included the ability to pour basic latte art, adjust the coffee grind, opening, and closing of the espresso bar.Strong customer service skills.Excellent customer service.Opening and closing procedures.Ensure a safe and hygienic work...