Customer Service Officers X 3
2 weeks ago
**Posted**
- 04-Apr-2024**Location**
**Sector**
**Salary**
Annual
**Work Type**
Full Time
**Reference**
- FMCG sector
- Full time permanent role - immediate start
- Smithfield location - onsite role
- Looking for your next challenge in Customer Service? Busy and fast paced environment, full training on systems provided, work as part of a fund team
- Responsibilities
- Inbound and outbound telephone call handling
- Processing orders through CRM Salesforce
- Processing customer orders accurately and to tight deadlines
- Problem solving and handling queries in a professional and efficient manner
- Day to day administration and customer service duties using software system
- Key Criteria
- Customer service driven and enthusiastic team player
- CRM and database savvy - Salesforce skills a bonus
- Excellent relationship building and stakeholder engagement
- FMCG or transport background highly regarded though not essential
- Willingness to learn, achieve KPI’s and results driven
- Highly self-motivated, excellent accuracy and attention to detail skills
- Able to work full time hours with flexible rostered start times
- Flexible, adaptable and keen to achieve
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