Customer Service Officers X 3

2 weeks ago


Parramatta, Australia 4C Recruitment Full time

**Posted**
- 04-Apr-2024**Location**

**Sector**

**Salary**

Annual

**Work Type**

Full Time

**Reference**
- FMCG sector
- Full time permanent role - immediate start
- Smithfield location - onsite role
- Looking for your next challenge in Customer Service? Busy and fast paced environment, full training on systems provided, work as part of a fund team
- Responsibilities 
- Inbound and outbound telephone call handling
- Processing orders through CRM Salesforce
- Processing customer orders accurately and to tight deadlines
- Problem solving and handling queries in a professional and efficient manner
- Day to day administration and customer service duties using software system
- Key Criteria
- Customer service driven and enthusiastic team player
- CRM and database savvy - Salesforce skills a bonus
- Excellent relationship building and stakeholder engagement
- FMCG or transport background highly regarded though not essential
- Willingness to learn, achieve KPI’s and results driven
- Highly self-motivated, excellent accuracy and attention to detail skills
- Able to work full time hours with flexible rostered start times
- Flexible, adaptable and keen to achieve



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