Current jobs related to Customer Service Consultant - Burwood - TSA Group

  • Customer Service Consultant

    6 months ago

    Burwood, Australia Penfold Motors Burwood Full time

    The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and...

  • Customer Service Consultant

    7 months ago

    Burwood, Australia Penfold Motors Burwood Full time

    The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and...

  • Customer Service Consultant

    7 months ago

    Burwood, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: Working with TSA, you will support My Car - one of...

  • Employment Consultant

    7 months ago

    Burwood, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Burwoodsite . We lift people up, supporting them...

  • Employment Consultant

    7 months ago

    Burwood, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Burwood site**. **We lift people up, supporting...

  • Customer Service Manager

    7 months ago

    Burwood, Australia Allure women health clinic Full time

    Allure Women Health Clinic is one of the Australia's leading and fastest growing women health specialists. Based in Burwood, Sydney, we are a group of energetic and fun-loving people who provide amazing services, products and excellent customer service to a large and growing range of customers in Australia. **Key Responsibilities**: - Oversea daily...

  • Customer Service Associate

    7 months ago

    Burwood, Australia JK Personnel Full time

    Burwood, Sydney NSW - Customer Service - Call Centre (Call Centre & Customer Service) - Contract/Temp - $33.50 **Customer Service Associate** JK is partnering with one of the worlds' largest service companies who are working alongside one of Australia's biggest banks to ensure over one million customer needs are met during their financial journey. With a...

  • Customer Service Representative

    6 months ago

    Burwood, Australia The Automotive Group Full time

    **Burwood location**: - **$32.00 per/h + commission**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Representative

    6 months ago

    Burwood, Australia The Automotive Group Full time

    **Burwood location**: - **$32.00 per/h + commission**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Representative

    3 months ago

    Burwood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Burwood VIC location**: - **$32.25 per/h + comm.**: - **Gtd 20hrs per week (8.00am to 12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking...

  • Customer Service Manager

    7 months ago

    Burwood, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...

  • Customer Service Representative

    6 months ago

    Burwood, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Burwood. This is an exciting opportunity to represent Australia's largest...

  • Customer Service Representative

    7 months ago

    Burwood, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Burwood. This is an exciting opportunity to represent Australia's largest...

  • Customer Service Representative

    7 months ago

    Burwood, Australia TSA Group Full time

    Company Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...

  • Sales Consultant Suzuki

    1 month ago

    Burwood, Australia James Frizelle`s Automotive Group Full time

    Sales Consultant Suzuki Burwood VIC Penfold Motor Group part of Peter Warren Automotive Holdings, is one of Australia's largest multi-franchise automotive dealer groups. With a presence across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, South East Queensland, and Victoria, we cover all aspects of vehicle ownership. With 2400...

  • Disability Employment Consultant

    6 months ago

    Burwood, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our...

  • Employment Consultant

    7 months ago

    Burwood, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our...

  • Sales Consultant Suzuki

    1 month ago

    Burwood, Australia Penfold Motor Group Full time

    **Penfold Motor Group** part of Peter Warren Automotive Holdings, is one of Australia's largest multi-franchise automotive dealer groups. With a presence across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, South East Queensland, and Victoria, we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW, and VIC, we...

  • Principle Whs Consultant

    7 months ago

    Burwood, Australia Perigon Group Full time

    Based near Burwood - some travel involved - Permanent role - only Permanent Residents/Citizens will be considered - $140k + super A non-for-profit company based in Burwood are seeking a knowledgeable, well-organised Principal WHS Consultant. - Based near Burwood - some travel involved - Permanent role - only Permanent Residents/Citizens will be considered -...

  • Retail Consultant, Burwood

    3 months ago

    Burwood, Australia Optus Full time

    **Location**: Burwood, NSW **Company**: Optus **Type**: Casual **Job ID**: 160798 **Date**: 17 September 2024 7:21 AM Challenge yourself. Change the game. It starts with YES! At Optus, our vision is to be Australia’s most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products & services. We're...

Customer Service Consultant

7 months ago

Burwood, Australia TSA Group Full time

Company Description

We are looking for Customer Service Consultants to join our team. You will be the voice representing our insurance partner, IAG, resolving motor damage claims.

As an Inbound Claims consultant, you will receive calls from customers calling through regarding their automotive insurance claims. You will build rapport, and provide a positive customer experience, whilst effectively resolving their enquiry. You will also make outbound calls to third party businesses to arrange the automotive claim’s repairs and assessments.

To support your competency in this role, your leaders will provide you with regular coaching ensuring you are set up for success

**Job Description**:
**An overview of the role;**
- Work from home flexibility - work in office 1 day per fortnight
- Monday - Friday (no weekends), working 8:25am - 5:30pm
- 4-5 weeks full time paid training
- Healthy work/life balance
- Must have stable internet connect with appropriate home office set up

**How you will do it?**
- Build authentic relationships with customers through claims management, assessing each situation on an individual basis
- Manage inbound calls and outbound calls to resolve enquires, and concerns related to motor damage
- Liaise with suppliers and repairers to validate, assess and repair motor insurance claims
- Accurately record detailed customer interactions and process account information
- Accurately manage customer expectations regarding their insurance and claim process

**Qualifications**:
**What About You?**
- Excellent communication skills
- Passionate about customer service and helping others
- Confidence in taking ownership of calls to problem solve
- High level of customer care and empathy, ability to display compassion
- Able to multi-task and manage time effectively
- Team player, working collaboratively to exceed expectations
- Highly flexible and adaptable - welcomes change
- A love for learning new things and thrive in a fast paced environment

**Why work with us?**
- Work in a fun, friendly and supportive (virtual) team environment
- Rewards & Recognition including VIP tickets events, prizes, team events, and many more
- Internal career progression opportunities
- Ongoing development and support
- A rewarding role where you can provide positive customer experiences

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_