Customer Service Officer
5 months ago
Grow your career with an industry leader
- Permanent, full-time position, Monday to Friday
- Friendly, welcoming team and position for the long term
Join the supportive, friendly team at Gemini Kingston — centrally located closed to Fyshwick, just off Canberra Avenue, with free parking available to employees. The site is fully equipped with Car-O-Liner systems, spot welders, and spray booths. Build better with 14 professionals who support each other and enjoy a good team culture.
**The Opportunity**:
We have an exciting opportunity for Customer Service Officer to join the team at Gemini Kingston in Fyshwick.
Do you have a passion for delivering quality customer service? Our Customer Service Officer's support our wider workshop team and provide a high level of service to our customer base.
If you enjoy a varied role, where no two days are the same, then this may be for you
Permanent position. Monday to Friday. 40 hours per week.
**Role responsibilities**:
- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs
**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team
**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**
Video
-
Customer Service Officer
5 months ago
Canberra, Australia Ampersand Full time**Duration**: 3 Months with possibility to extend **Pay Rate**: $52.19/Hour + Super **Location**: Canberra + Work From Home - Customer Service Officer are responsible for providing client-centered support to a diverse range of people. - Cultural awareness, some understanding of the complexities of housing and respect for people are important knowledge and...
-
Customer Service Officer
5 months ago
Canberra, Australia CSR Full timeCustomer Service Officer - HUME, ACT CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is...
-
Customer Service Officers
3 months ago
Canberra, Australia Belgravia Leisure Full timeThe Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...
-
Customer Service Officers
5 months ago
Canberra, Australia Belgravia Health & Leisure Group Pty Ltd Full time**ACT, Canberra Olympic Pool - Canberra 2601** - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Free facility access - Future growth opportunities within Belgravia Leisure This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions! **The...
-
Customer Service Officer
1 month ago
Canberra, Australia Capital Region Community Services Full time**Introduction**: About the Customer Service Officer position The Customer Service Officer plays an integral role in providing support to older people, people living with a disability and people requiring short term medical care to access the Commonwealth Home Support Programme (CHSP), Home Care Packages (HCP), Community Assistance and Temporary Supports...
-
Customer Service Officer
5 months ago
Canberra, Australia Hudson Australia Full timeHudson are looking for Service Desk Support Officer to support a busy Federal team. 12 month contract Canberra location Customer Service and Service Desk experience **About the role** - Monitor team service request queue respond to and resolve Level one ICT or Corporate customer enquiries within Service Level Agreements timeframes - Assist to find...
-
Customer Service and Administration Officer
2 weeks ago
Canberra, ACT, Australia Randstad Full timeWe are seeking a highly skilled and experienced customer service and administration officer to join our team at Randstad. The ideal candidate will have excellent attention to detail and strong written and verbal communication skills.Key Responsibilities:Provide general administrative support, including document management and scheduling.Manage incoming calls...
-
Retail Customer Service Officer
5 months ago
Canberra, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Officer APS4
2 weeks ago
Canberra, ACT, Australia Randstad Full timeWe are seeking skilled professionals for customer service and administration roles at the APS4 level. The ideal candidate must possess excellent attention to detail and strong written and verbal communication skills.Key Responsibilities:Provide general administrative support, including document management and scheduling.Deliver professional customer service...
-
Ndis Customer Service Officer
2 months ago
Canberra, Australia Nexia Australia And New Zealand Full timeNDIS Customer Service Officer **04th September, 2024** The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra's Office is based in the Canberra CBD, with...
-
Customer Service Officer
5 months ago
Canberra, Australia BGIS Full time**BGIS **we are a leading organization in Real Estate Services dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced **Customer Service Officer **to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...
-
Ndis Customer Service Officer
5 months ago
Canberra, Australia Nexia Australia & New Zealand Full timeAvailable for immediate start - Comprehensive on-the-job training program The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra's Office is based in the...
-
Retail Customer Service Officer
5 months ago
Canberra, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service and Facilities Officer
1 month ago
Canberra, Australia Capital Region Community Services Full time**Description**: About the Customer Service and Facilities Officer position The Customer Service and Facilities Officer supports the CRCS Customer Service team and the Facilities Coordinator to effectively manage facilities and ICT equipment/assets across CRCS sites. The incumbent will also undertake administrative and customer service such as venue/room...
-
Retail Customer Service Officer
4 weeks ago
Canberra, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service and Support Officer
1 week ago
Canberra, ACT, Australia ignite Full timeWe are looking for a highly skilled Customer Service and Support Officer to join our team at Ignite. The successful candidate will be responsible for providing expert advice and support to customers in relation to travel documents.The role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced...
-
APS3 Customer Service and Support Officer
1 month ago
Canberra, ACT, Australia ignite Full timeCustomer Service and Support OfficerWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Support Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in relation to travel documents.Key Responsibilities:Conduct customer...
-
APS3 Customer Service and Support Officer
3 weeks ago
Canberra, ACT, Australia ignite Full timeJob Description:We are seeking a Customer Service and Support Officer to provide advice and support to customers in relation to travel documents. The role will require the officer to work face-to-face with customers and with the back office for production and office support.The successful applicant will be responsible for performing straightforward or...
-
Customer Service and Facilities Officer
1 month ago
Canberra, ACT, Australia Capital Region Community Services Ltd Full timeAbout the RoleThe Customer Service and Facilities Officer will provide support to the CRCS Customer Service team and the Facilities Coordinator to effectively manage facilities and ICT equipment/assets across CRCS sites.Key ResponsibilitiesAssist the Facilities Coordinator to manage and administer facilities, assets, and ICT equipment, including maintenance...
-
APS3 Customer Service and Support Officer
5 months ago
Canberra, Australia ignite Full timeWe are looking for a Customer Service and Support Officer to provide advice and support to customers in relation to travel documents. The role will require the officers to work face to face with customers and with the back of the office for production and office support. Initial contract up to December 2023 with possible extentions. Your duties will...