Airport Customer Service Officer

2 weeks ago

Canberra, Australia Star Aviation Full time

**Jumpstart your career in aviation with Star**

Servicing 19 different airlines across eight Australian airports, Star Aviation are Australia’s most dedicated ground handling service. And now, we’re looking for another Customer Service Officer to join the team at Canberra Airport

**What we’re looking for**:

- Customer focus to deliver exceptional service
- Reliability, punctuality and organisational skills
- Ability to adapt to changing priorities and situations
- Able to work well in a fast paced team environment
- Physically fit and able to perform regular lifting duties of up to 30kgs
- Previous manual handling experience
- Available to work a rotating shift roster including weekends
- Safety conscious, hard working and reliable individual
- Positive attitude
- Fluent in spoken and written English
- A valid driver’s licence

**What's in it for you?**
- Fully paid training
- Opportunity to upskill in different Aviation roles
- Great staff incentives
- EAP assistance program
- Excellent career prospects
- Fun team atmosphere
- Be a part of a rapidly growing national company currently celebrating their 10th year of operation

**Our recruitment process**

We take great pride in putting the right person in the right role, with a focus on hiring today for tomorrow’s needs. We’ll be looking at all of your skills and abilities, as well as your potential for growth into future roles with us. As this is in airport-based roles, and safety is our number one company value, as part of the recruitment process you will be required to pass a pre-employment medical check (health & fitness and drugs and alcohol test).

Star Aviation is an equal opportunity employer, Indigenous and Torres Strait Islanders are strongly recommended to apply.

For more information about Star Aviation, follow us on LinkedIn or visit our website.

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: $22.32 - $36.43 per hour

Schedule:

- Shift work

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Canberra, ACT: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Airport Services Duty Officer- Canberra, Australia

    2 weeks ago

    Canberra, Australia Qatar Airways Full time

    About the role We are recruiting for an Airport Services Duty Officer based in Canberra, Australia. In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights....

  • Airport Services Duty Supervisor- Canberra

    2 weeks ago

    Canberra, Australia Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our Airport Operations team in Canberra, Australia as Airport Services Duty Supervisor. Job Purpose Supervise and control flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding, etc., in order to ensure a high service standard. Achieve optimum customer...

  • Airline Customer Service Agents

    1 week ago

    Canberra, Australia Swissport (Australia & New Zealand) Full time

    **Join Swissport for a career in aviation at Canberra Airport!** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at Swissport**...

  • Airline Customer Service Agents

    1 week ago

    Canberra, Australia Swissport (Australia and New Zealand) Full time

    **Join Swissport for a career in aviation at Canberra Airport!** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at Swissport**...

  • Airport Operations Manager

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    Company OverviewQantas, founded in the Queensland outback in 1920, has grown to be Australia's largest regional, domestic, and international airline. The company operates two complementary airline brands — Qantas and Jetstar — offering regional, domestic, and international services.Job DescriptionThe Operations Manager will be responsible for managing...

  • Airport Services Assistant

    4 days ago

    Canberra, ACT, Australia Dnata Travel Group Full time

    Dnata Travel Group is a leading provider of inflight catering and retail services, operating 16 facilities across 10 cities and employing over 4,000 people. We're now hiring an Airport Services Assistant to join our team in Canberra Airport.In this role, you'll assist with driving hi-lift trucks, loading/unloading catering, and performing administrative...

  • Customer Service Leadership Role

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    About UsWe're Qantas, Australia's largest airline. We've been connecting people since 1920. Our story is one of passion, innovation, and dedication to our customers.Job OpportunityWe're seeking an experienced Operations Manager to lead our Customer Service team at Canberra Airport. As a key member of our leadership team, you'll drive continuous improvement...

  • Senior Management Position

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    Our StoryQantas has a rich history dating back to 1920. We've evolved into a leading airline group, operating two brands — Qantas and Jetstar. Our vision is to become the most loved airline in the world.Job OverviewWe're seeking an experienced Operations Manager to join our team at Canberra Airport. As a senior leader, you'll be responsible for managing...

  • Operations Manager, Canberra Airport

    3 weeks ago

    Canberra, Australia Qantas Full time

    **Company Description** About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two...

  • Airport Operations Manager

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    About UsQantas is a leading Australian airline with a rich history dating back to 1920. Founded in the Queensland outback, we have grown to become Australia's largest regional, domestic, and international airline.Job OverviewThis is an exciting opportunity for a highly skilled and experienced professional to join our team as the Operations Manager at...

  • Operations Manager, Canberra Airport

    7 days ago

    Canberra, ACT, Australia Qantas Full time

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...

  • Operations Manager, Canberra Airport

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...

  • Operations Manager, Canberra Airport

    7 days ago

    Canberra, ACT, Australia Qantas Full time

    Parent Business Function: Customer ServiceTime Type: Full timeWorker Sub-Type: PermanentCompany DescriptionAbout UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's...

  • Operations Manager, Canberra Airport

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    Parent Business Function: Customer ServiceTime Type: Full timeWorker Sub-Type: PermanentCompany DescriptionAbout UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's...

  • Senior Airport Executive

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    About This RoleWe are seeking an experienced and motivated individual to fill the role of Operations Manager at Canberra Airport. As a key member of our team, you will be responsible for leading the Customer Service department and driving strategic improvement initiatives.Key ResponsibilitiesThe successful candidate will be responsible for:Managing a...

  • Airport Management Expert

    7 days ago

    Canberra, ACT, Australia Qantas Full time

    About UsQantas, founded in 1920 in Queensland, has grown to become Australia's largest regional, domestic, and international airline. Our subsidiary businesses support the overall operations of the Group, which includes transportation of customers and freight using two complementary brands - Qantas and Jetstar. The Qantas Group operates regional, domestic,...

  • Customer Service Officer

    1 week ago

    Canberra, Australia HAYS Full time

    Seeking a motivated Customer Service Officer for a Temporary Contract **Your new company** This locally known company delivers large-scale precincts both residential and commercial and are in need of a Customer Service Officer. **Your new role** The successful applicant will be responsible for being the first point of contact including: - Customer...

  • Operations and Customer Experience Manager

    5 days ago

    Canberra, ACT, Australia Qantas Full time

    Benefits of Working at QantasWe offer a range of benefits to support your career development and well-being. These include discounted air travel, flexible leave options, and access to thousands of rewards through our partnerships.Job SummaryWe're seeking an experienced Operations Manager to join our team at Canberra Airport. As a key member of our leadership...

  • Airline Baggage Handlers

    1 week ago

    Canberra, Australia Swissport (Australia & New Zealand) Full time

    **Join Swissport for a career in aviation at Canberra Airport.** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at...

  • Airline Baggage Handlers

    1 week ago

    Canberra, Australia Swissport (Australia & New Zealand) Full time

    **Join Swissport for a career in aviation at Canberra Airport.** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at...