Learning and Development Trainer

2 months ago

Gold Coast, Australia Family Centered Support Services Full time

Posted: 30/10/2024

Closing Date: 27/11/2024

**Job Type**: Permanent - Full Time

Location: Gold Coast Hinterland/Logan Region

Job Category: Community Services and Development,Education, Childcare & Training,Voluntary, Charity & Social Work

**Respect | Integrity | Quality | Engagement | Emotional Intelligence**

Family Centered Support Services is seeking a dedicated and passionate Trainer to join our Learning and Development Team. As a Trainer, you will play a pivotal role in delivering high-quality training programs and support services to our front-line staff.

**Key Responsibilities**
- Delivering training programs in line with the company's framework and methodologies.
- Conducting comprehensive needs assessments to identify training requirements for individuals and teams.
- Creating engaging training materials, including presentations, handouts, and multimedia resources.
- Facilitating training sessions both in person and virtually, ensuring an interactive and supportive learning environment.
- Evaluating the effectiveness of training programs through feedback analysis and performance assessments.
- Providing ongoing support to trainees, including follow-up sessions and additional resources as needed.
- Collaborating with all areas of Operations to continuously improve training content and delivery methods based on industry standards.

**Main Tasks**
- Deliver engaging and informative training sessions tailored to meet the specific needs of the organisation and teams.
- Deliver Therapeutic Crisis Intervention training.
- Create visually appealing and effective training materials that enhance the learning experience for participants.
- Conduct thorough evaluations of training outcomes to measure impact and identify areas for improvement.
- Maintain up-to-date knowledge of industry trends and best practices in adult learning principles.
- **_The successful applicant will work under a semi-hybrid model with a combination of live training in different locations, the Family Centered training office and Work-from-Home when preparing training._**

**Desired Skills and Experience**:
**Essential Requirements**
- Obtained minimum Cert IV in Child, Youth and Family Intervention or equivalent.
- TAE40116 Certificate IV in Training and Assessment advantageous.
- Current Working with Children Blue Card, or willingness to obtain.
- Availability to travel and stay throughout South East Queensland and Darling Downs, Granite Belt.
- Current Drivers Licence
- Ability to work in Australia
- Proven experience in designing and delivering training programs
- Excellent knowledge of learning and development principles
- Strong presentation and facilitation skills
- Ability to assess training needs and develop appropriate content
- Experience in using a variety of training methods and techniques
- Familiarity with e-learning platforms and techniques
- Good understanding of safeguarding principles and best practices
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- A passion for supporting young people, families and promoting family-centred approaches

**How to apply**

**IMPORTANT please note -**
- _Applications may be shortlisted as they are received_
- _Your experience and qualification will determine contracted hours able to be offered if you are successful_

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