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Eligibility Administration Officer
2 months ago
3-month temp role, with great exposure working within a global insurer
- Immediate start | $34.33 per hour plus super | Work from home | Supportive team
- Claims Administration & Customer Service | 121 on-site training
Full Job Description
**Eligibility Administration officer**. In this role you would play a pivotal part in assisting with Medical claims, claims registration, indexing, booking medical appointments, and administration.
**The role overview**:
- **Working hours**:Monday
- Friday 8:30 am
- 5:00 pm.
- **Contract Duration**:3 months until 24th Feb 2023
- **Pay**:$34.33 per hour plus super-weekly pay
- **Training**:You will have in-depth structured training in the office for the first week
- **Team**:working for a Global company you will be working with a collaborative and supportive team.
- **Management**:you will learn from the best, working for a motivating and supportive Management team, which people love working for.
***
**The role**:
- Book medical appointments
- Handle inbound Claims Customer queries
- Collate information required for medical appointments
- Use multiple systems/programs for admin tasks
- Provide excellent customer service
- Log all details and interactions and ensure information is accurate and supplied promptly
**Experience needed**:
- Attention to detail with a customer service focus
- Familiar with Microsoft Applications
- Previous phone-based customer service
- Own windows-based laptop is required
- A valid police check would be desirable
- Must be immediately available to interview early next week and be able to provide 2x work references
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