Support Services Officer

2 months ago


Perth, Australia My Flex Health Full time

My Flex Health is one of the leading Western Australian-owned and operated healthcare companies with over 25 years of experience. We provide a diverse range of staff to Hospitals, Aged Care Facilities and to elderly and Disability clients within their own homes.

**About the role**:
Due to our continuous growth, we are currently seeking a dedicated **Support Services Officer** to join our dynamic Home Care and Disability Team. This is a full-time, permanent position, Monday to Friday, with the requirement to work every second weekend and public holidays. In this role, you will be responsible for supporting and mentoring a team of support workers, ensuring the delivery of exceptional person-centered care to clients within the community.
**Location**: This position is based at our Perth Office.

**Benefits**:

- **Paid birthday leave**:

- **Supportive team environment**:

- **Mentorship and training to help you develop and further your skills**:

- **End of financial year bonus**:

- **Quarterly social events**

**Primary Responsibilities**:

- Monitor and manage risk to vulnerable clients living in the community

Lead a team to meet full compliance with company policies and procedures including Work Health and Safety
- Conduct required documentation including assessments and care plans

Act as a liaison between clients and support workers
- Perform on call duties when required and attend to support services as required to ensure continuity of care
- Build and maintain client relationships in collaboration with support workers

**About you**:

- Must be available to work every second weekend and public holidays

Extensive experience and knowledge of Home Care and Disability requirements.
- Experience in leading and motivating a team,
- Excellent interpersonal communication skills, negotiation skills and written communication skills
- Evidence of Influenza and Covid-19 Vaccinations
- Working with Children Check (or willing to get)
- Valid Driver Licence
- NDIS Worker Screening Check
- Strong computer skills; keen to attend training and learn new programs

Adaptable to change and flexible to grow your skills within the business

**Immediate start is available; however, we are searching for the right individual who is eager to join our team dedicated to enhancing the lives of our elderly and disability clients.**

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee mentoring program
- Travel reimbursement

Schedule:

- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Location: One location



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