Client Service Officer

2 weeks ago


Brisbane, Australia Queensland Police Service Full time

**Your Key Accountabilities will include**:

- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks
- Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts.
- Application of the Queensland Police Service demand management framework (SOLVE) to request allocation of Police resources for incident response.
- Adhere to information security procedures to safeguard the confidentiality and integrity of sensitive information.
- Develop effective working relationships with internal and external stakeholders and contribute to a positive workplace culture.
- Contribute to the development and implementation of improved work practices.

Appointees will be required to participate in a 24-hour, 7-day roster with work hours equating to 36.25 hours per week. Shift penalties apply.
Initial appointment will be on a temporary basis while the appointee undergoes a training course of 20 weeks duration. Subject to satisfactory completion of the training program, including assessment performance, behaviour and conduct, the appointment will then be affirmed
Applications to remain current for 12 months.
**Job Ad Reference**: QLD/566975/24
**Closing Date**: Friday, 7th June 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Australia Queensland Police Service Full time

    **12 Month Continuous Applicant Pool** You will ensure the efficient and effective registration and management of weapons and weapons licences within Weapons Licensing Group. Are you looking for a career in the QPS? Are you an experienced administrative officer? This is not for a current vacancy, but you will be considered for future vacancies at Weapons...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    12 Month Continuous Applicant PoolYou will ensure the efficient and effective registration and management of weapons and weapons licences within Weapons Licensing Group.Are you looking for a career in the QPS? Are you an experienced administrative officer?This is not for a current vacancy, but you will be considered for future vacancies at Weapons Licensing...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Weapons Licensing Group; Operations Support Command; Regional Services; Brisbane City We are looking for individuals interested in temporary roles within Weapons Licensing Group, Queensland Police Service at the AO3 level. Our team focuses on maintaining community safety by regulating the acquisition, possession, and use of firearms and weapons as outlined...


  • Brisbane, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Represent the section while communicating with a broad range of stakeholders, clients, clubs and dealers on issues relating to weapons and licences. - Qualify the accuracy and integrity of information entered. - Actively participate in a team environment and support a positive workplace culture. -...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    The core capability requirements for this role are:Represent the section while communicating with a broad range of stakeholders, clients, clubs and dealers on issues relating to weapons and licences. Qualify the accuracy and integrity of information entered. Actively participate in a team environment and support a positive workplace culture. Deal with...


  • Brisbane, Australia Queensland Police Service Full time

    * - There are multiple temporary positions available. Initial appointment will be for a period of 16 weeks. Subject to sastisfactory completion of training, including assessment of performance, behaviour and conduct, the appointment will be extended to the full duration of 28 February 2024, with the possibility of further extension. - These positions will be...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Communicate professionally with a broad range of stakeholders, clients, financial institutions, Interstate/International Law enforcement agencies, external government agencies, Federal government agencies whilst adhering to all Privacy Policies and Procedures. Analyse, assess, research and investigate legislation,...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks. Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts....


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts....


  • Brisbane, Australia Queensland Police Service Full time

    **Your Key Accountabilities will include**: - Communicate professionally with a broad range of stakeholders, clients, financial institutions, Interstate/International Law enforcement agencies, external government agencies, Federal government agencies whilst adhering to all Privacy Policies and Procedures. - Analyse, assess, research and investigate...


  • Brisbane, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Act as the first point of contact to the public requiring assistance in police stations. Undertake duties with the minimum of supervision both during and out of normal business hours as required. Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict...


  • Brisbane, Australia Lawson Elliott Full time

    **Client Services Officer**: **Brisbane CBD QLD** **$65k-$85k package** **Full time** - Client Services Officer - Mid-Tier Firm - $65k-$85k package A fantastic opportunity has presented itself for an experienced Client Services Officer to join a well established mid-tier firm. With long-standing clients ranging from family businesses to multi-national &...


  • Brisbane, Australia The Andersen Partnership Full time

    **Company Overview**: TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients’ financial goals. Due to an internal promotion,...


  • Brisbane, Queensland, Australia Lawson Elliott Full time

    Client Services Officer:Brisbane CBD QLD$65k-$85k packageFull time Client Services Officer Mid-Tier Firm- $65k-$85k packageA fantastic opportunity has presented itself for an experienced Client Services Officer to join a well established mid-tier firm. With long-standing clients ranging from family businesses to multi-national & listed companies, the firm...


  • Brisbane, Australia The Andersen Partnership Full time

    Career Progession - Competitive Salary Package - Flexible Arrangements As a Client Service Officer, you will be a vital link between clients and the team of experienced accountants. You will play a crucial role in ensuring the smooth operation of the client service department, delivering exceptional support, and facilitating strong client...


  • Brisbane, Australia Advance Recruitment Partners Full time

    **Our Client** Our client is a boutique financial planning practice located in Brisbane's CBD who is looking for a full-time Client Service Officer to assist their successful financial planning team. This business prides themselves on ensuring their clients enjoy all that life has to offer without having to worry about the future as well as providing a...


  • Brisbane, Australia Gallagher Benefit Services Full time

    We have an exciting opportunity to join Gallagher as a Client Services Officer providing customer service and administrative support to both internal and external clients. You will be working with a collaborative supporting team within an organisation who truly values our people. **About Us**: **Gallagher **is the leading Corporate Benefits & HR consultancy...


  • Brisbane, Queensland, Australia The Andersen Partnership Full time

    Company Overview:TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients' financial goals. Due to an internal promotion, we are...


  • Brisbane, Australia Fuse Recruitment Full time

    **Brisbane QLD** **$60000 - $80000 per annum, Benefits: + super** **Full time** **Are you an experienced Client Service Officer looking for your next great career opportunity?** Join an innovative and successful financial services firm located on the inner south side of Brisbane in an exciting growth phase. You'll be collaborating with a diverse and...


  • Brisbane, Australia Insurance House Full time

    As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism. Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of...