Client Service Officer

2 weeks ago


Brisbane, Australia Insurance House Full time

As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism.

Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of exceptional service to clients and with 250 staff across 20 offices nationwide, we are also represented by another 66 Authorised Representatives of our brand. We strive to be an employer of choice with a clear commitment to our people, leadership and our culture as a values-led organisation.

**To join us at Insurance House, explore the range of opportunities below.**

Client Service Officer
- Insurance
- Insurance - Broker
- Brisbane
- Permanent / Full Time

20/5/2024
- Join the team Insurance House - a reputable and local brand
- Provide administrative support to our team. Deliver great service to our clients
- Values led organisation, welcoming team, long term career opportunity
As a prominent name in the insurance distribution space, Insurance House is a well regarded and highly successful broking brand. Led by our values, Insurance House is dedicated to achieving positive and successful outcomes for our clients and our people.
Dynamic in nature, results-driven, and collaborative in approach, our team is one you'll be proud to be a part of. We are looking for a Client Service Officer to join our team in Brisbane.
**About the Role**

An integral part of our national brand, the Client Service Officer is responsible for the delivery of administrative support to our Relationship Managers.
Offering plenty of variety and satisfaction, this role supports general enquiries, policy renewals and new business and can expect any day to include:

- Respond to enquiries/requests from the brokers
- Providing superior service and delivering a positive experience for all Insurance House clients and partners

This is a fast paced and highly engaged role where you will work your magic by delivering a positive experience for all Insurance House clients/stakeholders.
**About You**

You're an administrative whiz with an interest or previous experience in insurance. You excel in a team setting, collaborating towards shared objectives, and are motivated in your approach. You're known for your effective communication skills and the ability to confidently manage high volumes of work.
You're highly organised with the ability to prioritise with ease. You're focused on achieving results, adept at handling various systems, and possess strong emotional intelligence. Your resilience and adaptability will be a key contributor to your success in this role.
**About Us**

Founded in 1983 in regional Victoria, Insurance House has always been a known and trusted brand in Insurance. Dedicated to the delivery of exceptional service to clients, we are also acutely aware of our responsibility to our people. With 300 staff across 20 offices nationwide, we are also represented by another 60 authorised partners of our brand and the 240 staff they employ.
As of August 2022, Insurance House became wholly owned by Steadfast Group. Steadfast is the largest general insurance broker network across Australasia and is fast expanding its interest in the global markets. As a public company, Steadfast operates with utmost accountability and pursuit of excellence. Steadfast's scale and strength shape its value proposition to its people and its clients.
Insurance House is incredibly proud to be a significant contributor to the success of Steadfast Group as well as to benefit from it.

Can’t see a role that suits you but still interested in joining Insurance House?

Leave us a message and we’ll pass on your details to our talent acquisition specialists.

Get in touch
- Call us
1300 305 834



  • Brisbane, Australia Queensland Police Service Full time

    **12 Month Continuous Applicant Pool** You will ensure the efficient and effective registration and management of weapons and weapons licences within Weapons Licensing Group. Are you looking for a career in the QPS? Are you an experienced administrative officer? This is not for a current vacancy, but you will be considered for future vacancies at Weapons...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    12 Month Continuous Applicant PoolYou will ensure the efficient and effective registration and management of weapons and weapons licences within Weapons Licensing Group.Are you looking for a career in the QPS? Are you an experienced administrative officer?This is not for a current vacancy, but you will be considered for future vacancies at Weapons Licensing...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Weapons Licensing Group; Operations Support Command; Regional Services; Brisbane City We are looking for individuals interested in temporary roles within Weapons Licensing Group, Queensland Police Service at the AO3 level. Our team focuses on maintaining community safety by regulating the acquisition, possession, and use of firearms and weapons as outlined...


  • Brisbane, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Represent the section while communicating with a broad range of stakeholders, clients, clubs and dealers on issues relating to weapons and licences. - Qualify the accuracy and integrity of information entered. - Actively participate in a team environment and support a positive workplace culture. -...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    The core capability requirements for this role are:Represent the section while communicating with a broad range of stakeholders, clients, clubs and dealers on issues relating to weapons and licences. Qualify the accuracy and integrity of information entered. Actively participate in a team environment and support a positive workplace culture. Deal with...


  • Brisbane, Australia Queensland Police Service Full time

    * - There are multiple temporary positions available. Initial appointment will be for a period of 16 weeks. Subject to sastisfactory completion of training, including assessment of performance, behaviour and conduct, the appointment will be extended to the full duration of 28 February 2024, with the possibility of further extension. - These positions will be...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Communicate professionally with a broad range of stakeholders, clients, financial institutions, Interstate/International Law enforcement agencies, external government agencies, Federal government agencies whilst adhering to all Privacy Policies and Procedures. Analyse, assess, research and investigate legislation,...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks. Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts....


  • Brisbane, Australia Queensland Police Service Full time

    **Your Key Accountabilities will include**: - Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks - Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant...


  • Brisbane, Queensland, Australia Queensland Police Service Full time

    Your Key Accountabilities will include: Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service benchmarks Support the QPS Prevention Together Strategy through accurate recording of offence and intelligence reports and dissemination to the relevant Districts....


  • Brisbane, Australia Queensland Police Service Full time

    **Your Key Accountabilities will include**: - Communicate professionally with a broad range of stakeholders, clients, financial institutions, Interstate/International Law enforcement agencies, external government agencies, Federal government agencies whilst adhering to all Privacy Policies and Procedures. - Analyse, assess, research and investigate...


  • Brisbane, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Act as the first point of contact to the public requiring assistance in police stations. Undertake duties with the minimum of supervision both during and out of normal business hours as required. Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict...


  • Brisbane, Australia Lawson Elliott Full time

    **Client Services Officer**: **Brisbane CBD QLD** **$65k-$85k package** **Full time** - Client Services Officer - Mid-Tier Firm - $65k-$85k package A fantastic opportunity has presented itself for an experienced Client Services Officer to join a well established mid-tier firm. With long-standing clients ranging from family businesses to multi-national &...


  • Brisbane, Australia The Andersen Partnership Full time

    **Company Overview**: TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients’ financial goals. Due to an internal promotion,...


  • Brisbane, Queensland, Australia Lawson Elliott Full time

    Client Services Officer:Brisbane CBD QLD$65k-$85k packageFull time Client Services Officer Mid-Tier Firm- $65k-$85k packageA fantastic opportunity has presented itself for an experienced Client Services Officer to join a well established mid-tier firm. With long-standing clients ranging from family businesses to multi-national & listed companies, the firm...


  • Brisbane, Australia The Andersen Partnership Full time

    Career Progession - Competitive Salary Package - Flexible Arrangements As a Client Service Officer, you will be a vital link between clients and the team of experienced accountants. You will play a crucial role in ensuring the smooth operation of the client service department, delivering exceptional support, and facilitating strong client...


  • Brisbane, Australia Advance Recruitment Partners Full time

    **Our Client** Our client is a boutique financial planning practice located in Brisbane's CBD who is looking for a full-time Client Service Officer to assist their successful financial planning team. This business prides themselves on ensuring their clients enjoy all that life has to offer without having to worry about the future as well as providing a...


  • Brisbane, Australia Gallagher Benefit Services Full time

    We have an exciting opportunity to join Gallagher as a Client Services Officer providing customer service and administrative support to both internal and external clients. You will be working with a collaborative supporting team within an organisation who truly values our people. **About Us**: **Gallagher **is the leading Corporate Benefits & HR consultancy...


  • Brisbane, Queensland, Australia The Andersen Partnership Full time

    Company Overview:TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients' financial goals. Due to an internal promotion, we are...

  • Client Service Officer

    2 months ago


    Brisbane, Australia Fuse Recruitment Full time

    **Brisbane QLD** **$60000 - $80000 per annum, Benefits: + super** **Full time** **Are you an experienced Client Service Officer looking for your next great career opportunity?** Join an innovative and successful financial services firm located on the inner south side of Brisbane in an exciting growth phase. You'll be collaborating with a diverse and...