Village Manager

5 months ago

Sippy Downs, Australia Lendlease Full time

Grow your career with Keyton

With more than 76 villages and 17,000 residents nationally, Keyton (formerly known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.

Join us in this exciting journey, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

The Role:
An exciting opportunity awaits an energetic Village Manager to join our vibrant team at Hibiscus Chancellor Park, a contemporary retirement village in an enviable location on the Sunshine Coast.

Our village offers resort-style amenities creating spaces perfect for relaxing, socialising and pursuing an active life for the residents. You will play a crucial role in overseeing the daily operations of a dynamic and welcoming community, offering indulgent amenities and elegant living spaces that create a safe, sociable and supportive environment. Your key accountabilities in this role will include:
- Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture- Building strong stakeholder relationships across internal and external stakeholders is crucial for this role- Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village- Maintaining a high level of commitment to the customer and the community- Implementing day-to-day operational plans and maintenance programs- Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service.

About you:
Having a vibrant people-centric focus will see you thrive in this role, as will:
- The ability to lead, support and mentor team members.- Solid background in customer-centric or operations-based roles- Strong ability to build, maintain and utilize relationships- Excellent computer skills (Word, Outlook, Excel, PowerPoint and Internet)- An ability to balance different priorities and manage day-to-day expectations for the residents and their families.- Experience in hospitality, facilities management, senior living or property management sectors would be highly regarded.- Tertiary qualifications in business or commerce, hospitality and/or hotel management (desirable but not essential)

**Benefits**:
- Bonus scheme + competitive salary- 18 weeks paid parental leave for primary carers- Additional generous leave entitlements - 4x Wellbeing days off per year, Community Day, Volunteer leave and purchased leave- Career development and growth opportunities- Salary sacrificing, discounted health insurance, annual vaccinations and skin checks- Health & Wellbeing Program- Unmind mental wellbeing app access- Training and working with a supportive and fun team- Working with an organisation that leads with heart, where kindness matters- Be part of a team that values innovation, compassion, and making a difference

What do we do?

Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We may have a new name and brand, but we are not new to the sector. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.

We are passionate about what we do - and we are always leading with heart.

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.

Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.

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