Security Officer Ae4

2 weeks ago

Canberra, Australia ASIO Full time

**The Organisation**

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things - they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable and resilient.

**The Opportunity**

ASIO is seeking people who want a career that makes a difference to join the mission as Security Officers. In this position, you will provide physical and administrative security services from operating and monitoring security systems to escorting visitors and dignitaries and responding to security incidents at ASIO facilities.

We are seeking highly motivated individuals with a strong history of providing high level customer service who are looking to start or progress a career in security.

Most positions work a regular shift work arrangement covering a mix of day, night, weekend and public holiday shifts. On-call duties may also be required. Shift work positions attract a salary loading, with rosters providing a regular pattern of work that allows members to balance their work with other priorities.

**Role Responsibilities**

Working under the direction of the Security Shift Supervisor, Security Officers provide physical and administrative security services to ASIO. Security Officers respond to emergency situations, suspicious incidents and threats to ASIO premises for the protection of our staff, information and assets. Security Officers perform the following duties:

- Operate and monitor security alarm systems.
- Operate and monitor closed circuit television systems.
- Manage and escort visitors to ASIO facilities including high office holders and dignitaries.
- Answer telephone calls from members of the public.
- Respond to security incidents at ASIO facilities.
- Respond to emergencies such as fire alarms and medical incidents (including providing first aid).
- Promote positive working relationships with police and emergency services.
- Conduct carried item searches of visitors and staff.
- Inspect items, including mail entering ASIO facilities.
- Provide advice as it relates to physical and administrative security.
- Provide accurate and timely reports on matters impacting the Organisation's security.
- Promote a positive security culture by enforcing Organisational policy.

**Key attributes**

Applicants will be assessed against the capabilities required at the AE4 classification as outlined in the ASIO Capability Framework. Applicants must demonstrate their ability to:

- Operate as a member of a team.
- Deliver exceptional customer service to a range of stakeholders.
- Solve problems, use good judgment and operate under pressure.
- Communicate verbally and in writing.
- Quickly learn to use a complex security system and emergency management system.
- Work a shift work roster including days, nights, weekends and public holidays.

People with a policing, defence, corrections and security industry background will be highly regarded although these skills are not essential.

A current Top Secret security clearance will be highly regarded but not essential.

**Benefits**

ASIO provides a number of benefits to its staff including:

- A competitive salary, including a 7.5 per cent allowance for maintaining a Top Secret security clearance at the highest level.
- Employer superannuation contributions of 15.4 per cent.
- A variety of leave options, including four weeks annual leave and additional annual leave for 24/7 shift workers.
- For shift workers, an attractive shift roster to assist you to maintain your work-life balance and shift penalties.
- For non-shift workers, flexible working hours/arrangements to assist you to maintain your work-life balance.
- Full provided uniform.
- A range of additional allowances such as. first aid, fire warden.
- Training provided and paid for by ASIO.
- Seven staff-led diversity and inclusion networks.
- Study assistance, including financial support and study leave for tertiary education.
- Access to an Employee Assistance Program (EAP).

Please note: due to our unique working environment, work from home options are not available.

**Eligibility**

To be eligible for the role, you must be:

- An Australian citizen.
- Assessed as suitable to hold and maintain a Top Secret security clearance at the highest level.

Please advise us if you require any additional assistance in order to fully participate in the recruitment process or the workplace.

**Location**

Positions are based in Canberra, Melbourne and Sydney.

**Employment conditions**

**Closing date and time**

11:59pm on 14 July 2023

**How to apply**
- A statement of claims, of no more than two pages against the selection criteria, using examples to demonstrate how your skills and experience meet

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