General Support Officer

3 weeks ago

Canberra, Australia ASIO Full time

**The opportunity**

ASIO is seeking to fill various General Support Officer and Branch Executive Assistant positions at the AE3 (APS3) and AE4 (APS4) level.
- You will be working in a pivotal role within the organisation, where you will use your strong administrative and organisational skills on a daily basis. You will provide direct support to executive officers and be a key conduit to business areas across ASIO. These roles involve working closely with all functional areas across ASIO, as well as Australian government partner agencies to ensure timely and accurate advice can be provided relating to Australia's national security.

As a General Support Officer in ASIO, you will work in various teams across the organisation to provide administrative assistance and executive support. You may be able to rotate through different teams within your branch which will provide you with further development opportunities.

As a Branch Executive Assistant in ASIO, you will provide direct support to senior officers, working in a high-tempo environment with exposure to a variety of important ASIO work and activities. You will work closely with other Executive Assistants, and be part of a supportive network.

**Role responsibilities**

AE3 General Support Officers:

- Provide basic administrative assistance to executive support teams and other areas within the branch.
- Rotate through different teams within the branch to provide administrative assistance as requirements change.
- Develop a thorough understanding of ASIO processes and procedures and implement these within your work.
- Undertake tasking such as record management, collating material, printing, and preparing briefing material.

AE4 Branch Executive Assistants:

- Provide administrative support to senior officers and the branch more broadly.
- Diary management including providing logístical support including room bookings, meeting invites and travel arrangements.
- Printing and collating meeting papers, meeting minutes, reports and briefs.
- Work closely and collaboratively with other executive assistants, and senior leadership more broadly.
- Monitor, track and prioritise responses to incoming and outgoing communications.

**What you will bring**

As an AE3 General Support Officer you will:

- Have well-developed attention to detail.
- Be committed to building a supportive and collegiate work environment.
- Be highly organised, motivated, responsive and resilient.
- Be able to make sound judgements and exercise discretion.
- Be interested in developing new skills and capabilities within a dynamic environment.
- Demonstrate a can-do attitude plus the initiative to manage the role effectively.

As an AE4 Executive Assistant you will:

- Demonstrate a strong client focus.
- Have highly developed interpersonal and communication skills.
- Demonstrate the ability to work effectively in, and across, teams.
- Have a well-developed attention to detail.
- Demonstrate the ability to make sound judgements, under supervision, on time-sensitive issues.
- Learn and build proficiency across different IT systems and software platforms.
- Deliver outcomes consistent with the Organisation's practices and values.
- Be confident meeting timeframes and managing your own workload.
- Demonstrate a can-do attitude plus the initiative and discretion to manage the role effectively.

**What we offer you**

ASIO provides a number of benefits to its staff including:

- A competitive salary, including a 7.5 per cent allowance for maintaining a Positive Vetting security clearance.
- Employer superannuation contributions of 15.4 per cent.
- A variety of leave options, in addition to the standard 4 weeks annual leave to ensure your work-life balance.
- Flexible working hours/arrangements to assist you to maintain your work-life balance (please note: due to our unique working environment, work from home options may not be available).
- Study assistance, including financial support and study leave for tertiary education.
- Access to 7 staff-led diversity and inclusion networks.
- Mentoring opportunities.
- Access to an Employee Assistance Program (EAP).

**Eligibility**

To be eligible for the role, you must be:

- An Australian citizen.
- Be assessed as suitable to hold and maintain a Positive Vetting security clearance.

**Reasonable adjustments**

Please advise us if you require any additional assistance in order to fully participate in the recruitment process or the workplace.

**Location**

**How to apply**
- A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements.
- An up-to-date CV, no more than two pages in length.

**Closing date and time**

**Monday 13 May 2024 at 5.00pm AEST**.

**The Recruitment Selection Process - what to expect**

A merit pool may be created to fill future vacancies which has the same or similar requirements as these positions. This merit pool will valid for up to 18 months.

**The Recruitment Selecti

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