Duty Manager

5 months ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 24089591

**Job Category** Rooms & Guest Services Operations

**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**AUTHENTICALLY YOU**

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney is now casting for a Duty Manager to lead our hotel operations and guest services team. Reporting to the Welcome Manager this integral role provides a high level of service to guests experience and presents an amazing opportunity to play a key role in the world’s largest W Hotel, with 585 rooms, suites and studios.

If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.

Overall, the Duty Manager should be able to balance the needs of their team, their guests, and the business itself, while maintaining a focus on excellence and continuous improvement. This requires strong organizational, communication, and leadership skills, as well as a deep local understanding of the guest journey.

**JOB SUMMARY**

Based at the Welcome Desk but responsible for managing and supervising all operational areas of the Hotel. Drives W’s Whatever Whenever culture, Bonvoy loyalty program, VIP guests, groups in house, training and development of talent and supports operations at the Welcome Desk. Experience with Opera PMS is desirable. As an integral part of the Rooms management team, directs and works with all areas of the Hotel’s Talent and department heads. Strives to continually improve guest and talent satisfaction and maximize the guest satisfaction of the department. A current Responsible Service of Alcohol certificate and full New South Wales Drivers License is required. A First Aid Certificate is desirable.

**LIFE WITH THE WORKS**

We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is - Life. With the Works.

**BENEFITS**
- Milestone Recognition
- Sabbatical Leave
- Leave Portability
- Love Learning
- Career Growth
- Bonvoy Eligibility
- Overall Wellbeing
- Flexible Working
- Birthday Leave
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Store Manager

    5 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Second Incharge Store Manager

    5 months ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: SYDNEY NSW 2000 - Position: Full time - Second...

  • Duty Manager

    5 months ago

    Sydney, Australia UST Full time

    UST Global is looking for Duty Manager to join our team in Sydney, Australia. The role of a Duty Manager is essential for ensuring the continuity of IT services. The Duty Manager plays a crucial role in Incident Management and Service Operation processes. The Duty Manager is a pivotal role in maintaining service quality and minimising disruptions in IT...

  • Duty Manager

    1 month ago

    Sydney, New South Wales, Australia Hyatt Full time

    About Park Hyatt SydneyWe are seeking a highly skilled and experienced Duty Manager to join our team at Park Hyatt Sydney. As a Duty Manager, you will be responsible for ensuring that all Front Office employees provide exceptional guest service at all times.About the RoleAssist the Front Office Management Team in efficiently managing the department and...

  • Duty Manager

    4 weeks ago

    Sydney, New South Wales, Australia Frontline Recruitment Full time

    Exciting Opportunity for a Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at Frontline Recruitment. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our venues.Key Responsibilities:Support the General Manager in achieving financial targetsCarry out...

  • Duty Manager

    3 weeks ago

    Sydney, New South Wales, Australia Hilton Hotels Full time

    Job Title: Duty ManagerJob SummaryWe are seeking a highly skilled Duty Manager to join our team at Hilton Sydney. As a Duty Manager, you will be responsible for overseeing front office shift operations, supervising and leading a team of front office staff, and ensuring exceptional guest experiences.Key ResponsibilitiesSupervise and lead front office staff to...

  • Duty Manager

    1 month ago

    Sydney, New South Wales, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Duty Manager to join our team at a prestigious hotel in Renmark. As a key member of our management team, you will be responsible for supporting the General Manager in achieving financial targets and overseeing day-to-day venue operations.Key ResponsibilitiesSupport the General Manager in achieving financial...

  • Duty Manager

    1 month ago

    Sydney, Australia Hilton Full time

    Duty Manager **Job Purpose** As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations. As part of a Duty...

  • Duty Manager

    5 months ago

    Sydney, Australia Hilton Full time

    Duty Manager **Job Purpose** As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations. As part of a Duty...

  • Duty Manager

    2 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** The latest addition in the Accor portfolio, The Clarence Hotel Sydney, part of the Handwritten Collection, is opening soon with a buzz in its central Sydney CBD location near Wynyard, Pitt st Mall, Barangaroo and Darling Harbour. Clarence is in the funky part of town, where the buildings operate large business deals by day, and the...

  • Duty Manager

    2 months ago

    Sydney, New South Wales, Australia SOFITEL Full time

    About Sofitel Sydney Darling HarbourWe are a luxury hotel that offers a unique and unforgettable experience for our guests. Our team is passionate about delivering exceptional service and creating memorable moments for our guests.Job DescriptionWe are seeking a highly skilled and experienced Duty Manager to join our team. As a Duty Manager, you will be...

  • Duty Manager

    5 months ago

    Sydney, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Duty Manager

    5 months ago

    Sydney, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Duty Manager

    1 month ago

    Sydney, New South Wales, Australia SOFITEL Full time

    Sofitel Sydney Darling Harbour is seeking a highly skilled Duty Manager to join our team.About the RoleWe are looking for a guest-focused and quality-driven individual who is passionate about delivering exceptional service in a fast-paced environment. As a Duty Manager, you will be responsible for overseeing daily operations, leading a talented team, and...

  • Duty Manager

    5 months ago

    Sydney, Australia Hilton Hotels Full time

    JOB DESCRIPTIONJob Purpose  As a Hilton Sydney Duty Manager you will be responsible for overseeing front office shift operations in our iconic 587 room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations. As part...

  • Duty Manager

    5 months ago

    Sydney, Australia Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Duty Manager

    5 months ago

    Sydney, Australia Hospoworld Resourcing Full time

    Career growth opportunities in a luxury hotel setting! - Mentorship and leadership development! - Competitive salary of $70k + super! This boutique hotel epitomizes luxury with modern design and personalized service. With 230 rooms and exclusive amenities, it's perfect for leisure and business travelers. We seek a Duty Manager to curate guest experiences...

  • Duty Manager

    6 months ago

    Sydney, Australia Travel + Leisure Co Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Duty Manager

    4 weeks ago

    Sydney, New South Wales, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Duty Manager to lead our hospitality services and drive customer satisfaction.As a key member of our team, you will be responsible for managing daily operations, motivating staff, and ensuring high standards of service.Key ResponsibilitiesLead the hospitality team to deliver exceptional customer experiences.Manage...

  • Duty Manager

    1 month ago

    Sydney, New South Wales, Australia Hilton Hotels Full time

    Job Title: Duty ManagerAs a Duty Manager at Hilton Sydney, you will be responsible for overseeing front office shift operations in our iconic 587-room hotel. This involves supervision and leadership of front office team members, assisting where required, dealing with guest complaints, relations, and responding to emergency situations.Key...