Restaurant Supervisor

3 days ago

Melbourne, Australia SOFITEL Full time

**Company Description**
Located 35 floors above the Paris end of Collins Street, No35 serves modern Australian cuisine using only the best local produce with an emphasis on pure flavor and wines.

No35 holds a strong belief in purity and simplicity resulting in honest, clean identifiable flavours from a union of the best produce with traditional and modern cooking techniques. Our constant focus on local produce and respect for nature’s elements are fundamental principles which we put to gastronomic practice on an every day basis in our kitchen.

Provide supervision, support and ongoing training to ambassadors to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact. Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility.
- Supervision support and ongoing training to ambassadors to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact.
- Focus on exceeding guest expectations at every opportunity and providing and leading a Cousu Main experience for guests
- Provide food and beverage service to guests, maximising every opportunity to increase sales per person.
- Liaise with Conferencing and Reservations for specialised catering as required.
- Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period.
- Input into development of the outlet.
- Cost control / guest awareness.
- Work with ambassador to minimise wastage and breakages.
- Work cohesively as a team member.

**Qualifications**
- Minimum 1-2 year experience as Supervisor within a restaurant or hotel
- Passion for the industry with a willingness to learn
- Ability to remain calm and effective during high pressure situations
- Not afraid to deal with challenging situations
- Be a good team player; contribute to and assist co-workers without being asked
- Flexibility to work a rotating roster including mornings or evenings, weekends and public holidays

**Additional Information**
- Opportunity to work at an iconic Melbourne luxury hotel
- Career opportunities within the Accor network - local and international
- Convenient CBD location
- Staff discounts for Accor accommodation and F&B
- Hospitality Award rates of pay

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