Restaurant Supervisor

7 months ago

Melbourne, Australia The San Telmo Group Full time

**Introduction**:
The San Telmo group exists for a love of South American food and lifestyle. Beginning back in 2011 with the dream of a real Argentine Parilla Restaurant in Melbourne becoming a reality when San Telmo opened its doors to the public. Since then the group has evolved and expanded to bring more of the flavours and fun from South America to our beloved home city. Whether it’s the heartwarming Italian influence coming through in dishes at Palermo Restaurant or the excitingly Spanish leaning menu at Asado Restaurant, the heart always remains the same. Focusing on traditional charcoal and fire cooking methods combined with the best quality Australian ingredients while still providing new and exciting approaches to an ancient and time proven food culture.

**Description**:
Can I speak to the manager?

Because we have a great offer for you

We’re looking for Restaurant Supervisors to join Melbourne’s most iconic Argentine steakhouse, San Telmo

Who are we?

The San Telmo Group made its mark on the Melbourne restaurant scene over 10 years ago with our flagship venue, San Telmo. Delivering traditional Argentine cuisine and premium meat cooked over charcoal and fire on custom built parrilla grills. We have since expanded to 5 bustling city venues championing contemporary Argentine, Peruvian and Japanese cuisine. Our mission is to provide excellent produce, informed and friendly service in a relaxed and casual environment with fun and professional staff.

Why should you work for us?

We understand that it takes more than a pay-check at the end of the week to remain challenged, motivated and happy in your job. We have great job retention at The San Telmo Group because we invest in professional development, offer flexibility in our rosters with potential 4 day working weeks, and we give all our staff the opportunity to contribute their ideas to the business in a supportive environment. Here are some of the benefits we offer.
- Up to 5K per year in external training from professional hospitality management consultants Evolve3. This will set you up to progress through our ranks or run your own business one day
- 40% discount at all San Telmo Group Restaurants
- Learn all about the food, culture and wine of Argentina.
- Great cash tips which reflect the service we provide.
- In house training, clear job descriptions and development plans
- Every department in our company has a budget for team building activities to help keep your staff connected, motivated and cohesive
- 38 hour working week, potential for 3 days off
- Walk into a well structured restaurant with trained staff so you can focus on improving the business rather than fixing a broken operation
- Mentoring from experienced managers and professional hospitality consultants to help you achieve your goals
- EAP program which includes free confidential counselling from professionals

What does this role involve?

The role of Restaurant Supervisor involves the usual day-to-day running of the business, contributing to the growth in revenue and helping to train, recruit and develop junior staff.

If you have hospitality experience and would like the training and development to become an exceptional leader, then this is the opportunity for you

**Skills and Experiences**:
We are looking for a people genuinely interested in the hospitality industry.

You will be passionate about great food, wine and excellent customer service, with the ability to train staff in an engaging way. Positive reinforcement will come naturally to you. You will elicit respect from staff by leading by example, have the ability to be assertive and empathetic to your team, and in turn receive this from your superiors.

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