Strategic Product Insights Lead

1 week ago

Richmond, Australia Australia Post Full time

**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

The role of the Strategic Insights Lead is to evaluate business strategies, inform product development, and provide analytical support for decision-making that affect the strategic direction, with a focus on improving customer experiences and achieving sustainable outcomes.

The Lead oversees and deliver the end-to-end solution, provide strategic direction, develop robust and compelling content to back up our proposals, and incorporates market analysis and competitive insights to substantiate the evidence presented.

The position involves cultivating a strong understanding of the CEP industry, retail market, generating and disseminating thought leadership, as well as overseeing the budget and forecasts.

**What you’ll deliver with us**

Moreover, the position requires extensive stakeholder management, cultivating collaborative relationships both within and beyond Freight Services. The Lead also provides expert guidance to senior stakeholders, assisting in strategic planning and addressing intricate challenges, thus advancing the overarching objectives of Freight Services and adapting to organisational changes.

**You’ll also**
- Lead the assessment of business strategies from the planning stage to implementation.
- Lead and manage the strategies to gather, analyse, and interpret data to support business initiatives.
- Provide decision support analysis to shape our strategic direction.
- Create compelling and visually engaging business proposals that effectively tell a story and meet strategic goals.
- Conduct data analysis and statistical modelling to identify trends, patterns, and correlations. Support market sizing and forecasting, managing budget preparation & projections.
- Provide thought leadership on the retail and eCommerce landscape and its relevance to our services.
- Support the establishment and on-going refresh of the competitor intelligence hub.
- Support and oversee the sales and marketing collateral, including marketing / agency briefs.
- Support media and external enquiries relating to eCommerce.
- Support external customer engagement, industry partners and presentations.
- Conduct workshops and deliver presentations to senior executives with clarity in vision and strategy.
- Support the delivery of business solutions, support the definition of the future state solutions & tooling, FS strategy, design, policies, framework.
- Leverage the broader product team and other stakeholders outside of products and drive strong cross business collaboration and ensure delivery of key NPS, Revenue and Cost drivers.

**About you**

You will have the ability to take insights and deliver a product & marketing perspective on them, using the base data to carry out market sizing, product strategy and developing new ideas.

**You’ll also need**
- Experience in developing product strategy and the end-to-end product lifecycle management.
- Extensive comprehension and knowledge of the CEP market, industry players, retail and eCommerce market.
- Highly developed interpersonal and communication skills with the proven ability to tell stories through data.

**How we’ll deliver for you**
- Take your skills to the next level in an interesting product role.
- Benefit from market leaders giving advice and work with leaders from the eCommerce market.
- Excellent culture and benefits, strong work life balance and an entrepreneurial environment

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Strategic Product Insights Lead

    1 week ago

    Richmond, Australia Australia Post Full time

    Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  About the...

  • Strategic Product Insights Expert

    2 weeks ago

    Richmond, Australia REA Group Full time

    At REA Group, we're pushing the boundaries of digital innovation in property. Our bold goals are transforming the way people experience property worldwide.We're a purpose-driven organization with a thriving culture centered around high performance and care. We've been recognized as one of Australia's 'Top 5' Best Workplaces for two consecutive years and a...

  • Strategic Consumer Insights Manager

    3 weeks ago

    Richmond, Australia REA Group Full time

    About the RoleWe are seeking an experienced Strategic Consumer Insights Manager to join our Customer Excellence team at REA Group.As a key member of our team, you will be responsible for leading and managing large-scale consumer research studies to gain a deep understanding of our customers and audience. You will work closely with various stakeholders across...

  • Data-Driven Strategic Insights Lead

    1 week ago

    Richmond, Australia Australia Post Full time

    About the OpportunityAustralia Post is driving innovation across the country, from transportation to community engagement. We're committed to delivering exceptional customer experiences and sustainable outcomes.This role plays a critical part in our strategy, evaluating business plans, informing product development, and providing analytical support for...

  • Product Insights Specialist

    3 weeks ago

    Richmond, Australia REA Group Full time

    Join REA Group as a Product AnalystEstimated Salary: $120,000 - $150,000 per annumAbout the RoleThis is a permanent opportunity to take your career to the next level in our Financial Services team. As a Product Analyst, you will play a crucial role in leveraging data to drive product improvements, enhance the user experience, and deliver value to the...

  • Product Analytics Lead

    1 month ago

    Richmond, Australia REA Group Full time

    We're REA REA Group - is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to...

  • Product Analytics Lead

    6 months ago

    Richmond, Australia REA Group Full time

    We're REA REA Group - is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. - With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here...

  • Product Insights Specialist

    1 week ago

    Richmond, Australia REA Group Full time

    About UsAt REA Group, we are reimagining the future of exceptional home lending consumer experiences and next generation marketplaces. Our Financial Services team is accountable for strategy development and execution, working with our partners to build our capability and product offerings, leading sales management and engaging across the other lines of...

  • Strategic Data Insights Consultant

    3 weeks ago

    Richmond, Australia Australia Post Full time

    About Australia Post, we're a leading logistics company with a rich history dating back to 1809. Our mission is to deliver exceptional customer experiences through innovative solutions and services.Compensation:The estimated salary for this role is $120,000 - $150,000 per annum, depending on experience and qualifications.Job DescriptionWe're seeking a highly...

  • Market Research and Insights Manager

    6 months ago

    Richmond, Australia REA Group Full time

    Market Research & Insights Manager, Consumer (12 Month Fixed-Term Contract) We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world...

  • Strategic Data and Technology Lead

    2 months ago

    Richmond, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Strategic Market Research Manager

    1 month ago

    Richmond, Australia REA Group Full time

    About the Role:The Market Research and Insights Manager role at REA Group is a key position that sits within the Customer Excellence team. As a Market Research and Insights Manager, you will be responsible for leading the largest feedback and research programs at REA to gain a deep understanding of our customers and audience. Your primary goal will be to...

  • Product Analyst

    4 months ago

    Richmond, Australia REA Group Full time

    Product Analyst- Join a collaborative team and deliver great customer experiences- Work from the office or home in a rhythm that suits you- We have long-term partnerships with charities working to address homelessness. We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown...

  • Operations Insights Manager

    3 months ago

    Richmond, Australia Grill'd Full time

    Use data to drive restaurant performance, improve processes, and make a real impact. Join the Grill’d Revolution and enjoy incredible perks. **About the job** At Grill’d, we’re not just flipping burgers—we’re redefining the burger experience! Since opening our doors in Hawthorn, Victoria, in 2004, we've grown to over 170 restaurants across...

  • Product Analyst

    4 months ago

    Richmond, Australia REA Group Full time

    Develop your career at REA!Permanent OpportunityInternal applications close on 23 AugustKnow someone who would be great for this role and want to land yourself a $2,000 referral bonus? Check out our Employee Referral Program and use the Refer button to submit their details.You’re here because you’re interested in taking the next step in your career. Your...

  • Strategic Inventory Planner

    3 weeks ago

    Richmond, Australia Accent Group Limited Full time

    About Accent Group Limited:We are a leading retailer in Australia and New Zealand, operating over 470 stores across various brands.Salary:$90,000 - $110,000 per annumAbout the Role:This role is focused on data-driven decision making to achieve sales, gross profit, and inventory productivity goals. As a Strategic Inventory Planner, you will work closely with...

  • Product Strategist

    4 weeks ago

    Richmond, Australia REA Group Full time

    The Financial Services team at REA Group is responsible for developing and executing strategic initiatives that drive exceptional home lending consumer experiences and next-generation marketplaces. We're seeking a Product Analyst to join our team and help us leverage data to drive product improvements, enhance the user experience, and deliver value to the...

  • Market Research and Insights Manager

    6 months ago

    Richmond, Australia REA Group Full time

    Market Research & Insights Manager, Consumer (12 Month Fixed-Term Contract) We're REA REA Group ( is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world...

  • Product Experience Data Analyst

    4 weeks ago

    Richmond, Australia REA Group Full time

    Unlock the Future of Financial ServicesWe are seeking a skilled Product Experience Data Analyst to join our dynamic team at REA Group.About the Role:Average salary: $120,000 - $180,000 per annum (dependent on experience)This is a permanent opportunity for an ambitious data analyst looking to drive business growth through data-driven insights and strategic...

  • Category Insights Specialist

    3 months ago

    Richmond, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...