Guest Service Agent

3 weeks ago


Sydney, Australia Mantra 2 Bond Street Full time

**Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour.

With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom Penthouses, most with stunning Sydney city views.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a **Guest Service Agent **and build your career with Accor.

**As our next Guest Service Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**What we are looking for**:

- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates across Australia - from 30% off

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



  • Sydney, New South Wales, Australia Hyatt Corporation Full time

    Guest Services Agent - Full Time Summary About Hyatt: At Hyatt, we focus on transforming jobs into long-lasting careers and demonstrating genuine care for individuals so they can perform at their best. Our approach is rooted in empathy and building meaningful connections. By truly understanding each person's unique qualities, we can create and provide...


  • Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Services Agent

    2 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia Grupo Mantra Full time

    Mantra Chatswood is located in the centre of Chatswood, a thriving business and shopping district, 10km north of Sydney's CBD. The hotel offers contemporary, apartment style accommodation, featuring 165 Studio, one and two bedroom apartments; each stylishly decorated and equipped to cater to all Sydney accommodation travel needs. We are seeking a...


  • Sydney, New South Wales, Australia Hyatt Full time

    SummaryAbout Hya At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We have an exciting opportunity for an...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSper hourHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    3 weeks ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia Mantra 2 Bond Street Full time

    Mantra 2 Bond Street offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour.With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia Hilton Full time

    Guest Service AgentThis Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Services Agent

    4 weeks ago


    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...


  • Sydney, Australia Oaks Hotels Full time

    Job Description Oaks North Ryde Suites are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    4 weeks ago


    Sydney, Australia InterContinental Full time

    InterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next step! As a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...


  • Sydney, New South Wales, Australia Holiday Inn Full time

    Travel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should...

  • Guest Service Agent

    1 month ago


    Sydney, Australia AccorHotel Full time

    Job DescriptionWe are looking for a talented and professional Guest Service Agent to join our Front Office team. You will be the first point of contact for our guests, providing excellent customer service and ensuring our guests have memorable experiences throughout their stay.Key duties include:Provide passionate, knowledgeable and friendly service to...

  • Guest Service Agent

    7 days ago


    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...

  • Guest Service Agent

    5 days ago


    Sydney, New South Wales, Australia InterContinental Full time

    InterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next stepAs a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels & Resorts is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. **Job Description**: Oaks Sydney Goldsbrough Suites are...

  • Guest Service Agent

    2 weeks ago


    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...