Manager, Underwriting Agencies

2 months ago

Melbourne City Centre, Australia Guild Group Full time

Job Number:

- 493237

Work type:

- Full Time Permanent

**Location**:

- Melbourne (CBD)

Categories:

- Product & Underwriting

For almost 60 years Guild Insurance has been providing innovative and progressive professional indemnity, business, and personal lines insurance solutions. As we near our seventh decade, we continue to innovate and challenge the way we do things and as such, there has never been a better time to join us. In fact, we are putting our money where our mouth is and are embarking on ways of working program that will empower you to work in a way that is contemporary and enabling We are a medium-sized business (roughly 400 people) and this brings a high level of visibility to your work and contribution.

We have lots of great stuff happening in our insurance business, over the last 12 months we have created several new senior leadership positions including a new EGM of Insurance, Head of Claims and Head of Strategy, Digital & Business Analytics and with their other colleagues in the Insurance Leadership Team, they are driving an agenda that will sharpen our strategic planning and execution, build and strengthen our digital strategy and get clearer on how we use analytics and business information to make better decisions.** **A key** **strategic growth pillar over the coming years is to further expand our partnerships with best-in-market Underwriting Agencies.**

The newly created position of Manager, Underwriting Agencies will deliver on this Underwriting Agency strategy by identifying, evaluating, onboarding, and then managing Underwriting Agency partnerships and their operations. Reporting to the Head of Reinsurance, Insurance Risk and Agencies this new and unique opportunity will bring together your strong insurance operations and governance skills and ability to build and grow strong long-term mutual profitability relationships and a successful diversified agency portfolio.

**The core responsibilities are**:

- Lead, manage and develop key relationships with new and existing Underwriting Agencies and their executive teams, creating strong internal & external partnership approach to delivering mutual success.
- Manage all Underwriting Agency operations and compliance, including ensuring compliance with regulatory requirements & internal policies through the establishment of frameworks, processes and audit approaches.
- Lead annual Audits of operational processes, and of the Underwriting Agencies (with respect to Underwriting, Claims, Data security, etc as required).
- Operational management & oversight, including bordereau processing, reconciliations and reporting on agency performance and governance and actions.
- Chair regular performance & governance workshops with internal stakeholders, reinsurers and the Underwriting Agency partners.
- Lead due diligence and onboarding of new Agencies and ensure compliance with regulatory regimes, including completion of all mandatory compliance training within defined timelines.
- Identify and evaluate new Underwriting Agency partnerships, and prepare evaluations and business cases for new agencies.
- Planning and the delivery of actions to support Agency partners to drive profitable growth.

Your core responsibilities in the role are underpinned by your experience in ensuring effective operations and governance in an insurer or underwriting agency. You are a leader and role model to others in upholding the company values, culture and performance standards. Variety in your role is key to your success and you are as fulfilled with the relationship-building as you are with the governance and operational aspect of your role.

**What’s in it for you?**
- Work in a fast-growing and dynamic business unit
- Opportunity to identify and onboard new partnerships and successfully grow a large agency portfolio.
- Diverse experience working work with stakeholders across the whole insurance value chain (claims, distribution, marketing, risk & compliance, reinsurance, analytics, finance, technology and portfolio management)

**Advertised**: 22 Mar 2023 AUS Eastern Daylight Time
**Applications close**: 31 Mar 2023 AUS Eastern Daylight Time

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