Sales and Customer Relations Officer

2 weeks ago


Melbourne, Australia Glen Institute Full time

**About the role**

Melbourne CBD based CRICOS provider requires a Marketing & Customer Relations Officer to recruit onshore and offshore international students and education agents.

**Duties & responsibilities**
- Develop relationships with local and international education agents
- Work with existing education agents to recruit more students
- Recruit new international students from local and international markets
- Handling enquiries from agents
- Meet and exceed monthly enrolment targets
- Ensure education agents meet our criteria for approval
- Monitor agents’ activities to ensure compliance with relevant codes and our own policies and procedures.
- Complete all related documentation in a timely manner
- Liaise with Marketing and Admin team
- Protects organisation's value by keeping information confidential and follows policies & guidelines
- Monitor and provide feedback on training quality, enrolment process/selection & related tasks
- Provides high standards of service to the student by working with admin staff/colleagues
- Other tasks as directed

**Skills and Experience**
- Demonstrated Sales/Marketing experience in related industry
- Demonstrated ability to self-motivate and work productively
- Ability and willingness to travel locally and internationally, if required
- Excellent verbal and written communication skills including public speaking and delivering presentations

**Desirable**
- Fluency in any other languages will be well-regarded
- Knowledge of ESOS Act, the National Code, and International Student Visa regulations
- Knowledge of digital marketing platforms will be well-regarded

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $25.00 - $30.00 per hour

**Benefits**:

- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus
- Performance bonus

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)



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