Administration & Customer Service Specialist
6 months ago
Our client, a locks and locksmith company in Traralgon, has an outstanding opportunity for a Customer service person with a strong focus on client relations and general administration.
**If you are looking to start a career in customer service in a professional company, then this is the role for you.**
**The purpose of the role is;**
- To ensure all your appointed Clients/Accounts are serviced
- To ensure all orders, receipts and transfers are processed and completed within the agreed time frames
- To ensure all freight related tasks (POD’s, Returns and Bookings) are actioned and completed within the agreed time frames and expectations
- Ensure a high level of customer service is delivered to all customers at all times
- Ensure “service failure report” is updated daily
- Ensure a “proactive stance” is taken at all times to ensure that a high level of service and communication is provided at all times
**The key tasks and responsibilities for the role are;**
- Processing orders
- Scheduling and prioritizing jobs
- Processing transfers
- Processing inbound receipts and returns
- General customer specific duties
- Other general tasks required
**To be successful in obtaining this role, you will;**
- Excellent interpersonal and communication skills
- Time Management Skills
- Attention to detail
- Ability to contribute with team goals and backup support
- Ability to uphold Company standards and control ownership of work
- Experience in Microsoft Office products
- Enthusiastic “can do” attitude
**Don’t miss this awesome opportunity **
**Job Type**: Permanent
Pay: $65,000.00 - $67,000.00 per year
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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