Admissions Officer

2 weeks ago


Melbourne, Australia RMIT University Full time

Overview:
- 1x Full-time, Fixed Term until 31 Dec 2023 and 1x Part-time (0.4 FTE, 2 days), Fixed Term until 24 Jan 2024- Salary Level HEW 5 (pro rata) + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About the Role

As an Admissions Officer, you will ensure that all admissions-related inquiries and tasks are completed as quickly as possible and will provide accurate advice to applicants and staff on all admissions processes, equity issues, and strategies, handling complex queries and using initiative to resolve issues.

Work across the entire Admissions function including domestic and international functions, providing support across operations functions and meeting customer service standards.

Excellent problem-solving, communication and organisational skills are required for this position. In addition, your vibrant personality and can-do attitude, along with the interest to continue learning and the ability to establish connections, will be critical to your success in this vital function, as you will be interacting with a variety of internal and external stakeholders.

To be successful in this position, you’ll have:- Ability to respond appropriately to sensitive information and situations.- Capability to investigate and make informed decisions regarding complex issues related to prospective applicant journey and student administration.- Ability to contribute to continuous improvement of systems and processes in a service-oriented environment.- Demonstrated cultural sensitivity and cross-cultural communication skills.

About the Group

The “Experience” Group’s vision is to bring to life RMIT’s 2031 strategy by putting the student at the centre of everything we do, creating a differentiated brand proposition, developing integrated deep insights for all our global students, and cultivating a differentiated and relevant service experience for those segments.

To Apply
- Position Description - Admissions Officer

Applications close on Thursday 6 July 2023 at 11.59 pm.

Applications Close:
6 July 2023 11.59 pm
- RMIT is an equal opportunity employer committed to_
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- We are a Circle Back Initiative Employer - we commit to respond to every applicant._


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