Head of Go to Market

2 months ago

Sydney, Australia Qantas Airways Limited Full time

Pride yourself on driving the Go To Market strategies for Customers across the Qantas Group
- Executive leadership opportunity
- Full time Permanent role based at our Mascot Campus

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people today.

The Head of Go To Market (GTM) is responsible for driving the GTM strategy and delivery across the Qantas Group, maximising our competitive position with the changing customer behaviours in the marketplace.

Reporting to the Executive Manager Customer Strategy, Insights and Finance with a dotted line to Executive Manager Digital and Direct Customer Experience, this position will be responsible for the cross functional delivery capability for the strategically most important marketing and customer operations initiatives or solutions across the Group. This includes responsibility for planning and programme leadership across cross functional teams to ensure a great end-to-end customer experience before new initiatives go to market. This position will manage and influence Qantas Group senior leadership stakeholders and external stakeholders.

You’ll have:

- 10 years’ experience including 5 years of senior executive leadership experience in large, complex, matrixed commercial organisations
- Experience in a similar role bringing products to market or executing similarly complex customer projects.
- Demonstrated ability to collaborate, contribute and create effective teamwork across organisational boundaries.
- Experience planning and managing complex projects with multiple and diverse stakeholders and driving to project outcomes.
- Strong commercial feel with a well-developed understanding of strategic, financial, customer, technological and business issues.
- Advanced negotiations skills and ability to understand and arbitrate trade-offs and compromises
- A desire to drive results in a fast-paced and continually changing environment.
- Advanced analytical skills with the ability to derive business decisions from data.
- Tertiary Qualifications, preferably in Business, Commerce, Economics or related field.

Why Qantas?

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
- We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close: Sunday 12th February, 2023

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