Receptionist

2 weeks ago

Hindmarsh, Australia AnglicareSA Full time

Full-time_ _permanent role based in our Hindmarsh Head Office (Western Hub)
- Provide professional reception and administration support services
- Attractive salary packaging options

**What we offer**:

- Flexible working options - tell us what you need for that work-life balance*
- Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
- Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
- Paid parental leave, including superannuation paid on parental leave
- Paid study leave, and financial education assistance up to $6,000
- Genuine career development opportunities across the organisation
- Discounted motor vehicles and gym memberships
- BUPA and Medibank health cover discounts
- Access to our Employee Assistance Program for you, and your family

**Who are we looking for?**

A friendly, enthusiastic, and customer-focussed receptionist to be the face and voice of our busy reception. Our reception service answers incoming calls for our main business number covering a broad range of internal and public enquiries. You’ll be a customer service, administrative or reception guru with a passion to support our community in a tangible way as the welcoming face of the AnglicareSA Head Office Monday to Friday, 9am-5pm.

**What can you expect to be doing?**
- Welcome and assist visitors, AnglicareSA current and prospective employees, external customers/providers and members of the public.
- Receive, direct and triage calls which can include but are not limited to: business enquiries, complaints, community support requests, career enquiries, external service providers, as well as internal calls from payroll, IT and other key stakeholders and employees.
- Provide friendly, sensitive, and appropriate advice on services offered by AnglicareSA whilst maintaining confidentiality.
- Assist with maintaining employee records and contribute to other admin tasks and projects.
- Manage the ordering of Western Hub stationery, supplies and perishables.
- Liaise with facilities, cleaners, and other contractors to ensure maintenance of the office.

**What do you need to bring?**
- Certificate III in Business Administration or equivalent experience (essential).
- Demonstrated experience in answering calls, reception and administration and/or customer service.
- A warm and engaging demeanour, phone etiquette, and written communication style.
- Ability to build and maintain strong relationships as well as manage or de-escalate with empathy.
- Extensive experience using Microsoft Office, including Word, outlook and Excel essential, and TechOne (desirable).
- AnglicareSA is committed to ensuring that our workplace is safe and free from known risks to the health and safety of employees, volunteers, students, and customers. Due to the nature of our services, you will be required to provide AnglicareSA with evidence of your COVID-19 vaccination certificate (two doses + a booster for some roles)._

**Who is AnglicareSA?**

As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 1,900 staff and 300 volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.

We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.

**How to Apply**:

- We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our _website_ for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan._
- AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women._

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