Case Manager

Number of Positions Available:

1

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- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across seven sites in St Kilda, Footscray, North Melbourne, West Melbourne & Kensington. Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support.

The Open-Door Residential Services provides support to 38 single men experiencing homelessness with a history of trauma, disadvantage, mental health and chronic health issues. The programs focus is to assist vulnerable and or at-risk residents maintain good health, improve well-being and develop capability on a pathway towards reaching their personal potential.

About the role

We are looking for a values driven Case Manager who will be apart of a collaborative case management and community of support team that provides support to individuals engaged with the service. The Case manager provides person centred and trauma informed supports ensuring access for clients to relevant services, advocacy in obtaining safe and secure housing, referral in relation to legal issues, income security, health issues, drug and alcohol concerns, specialised counselling and psychiatric concerns.

The Case Manager provides case management to individuals both within our residential facilities and in an outreach capacity. Case managers work collaboratively with clients and staff to ensure they are provided with appropriate support in their journey out of homelessness.

You will successfully
- Provide case management support to clients in accordance with TSA case management models and standards of practice including the use of the case plan tool and active participation in client care team meetings
- Create transferable relationships; promote independence and sustainable pathways out of homelessness
- Incorporate assertive engagement and rapport building with clients
- To develop and maintain strong relationships with appropriate services to maximise client access to mainstream and specialist services
- Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems
- Actively contribute to building a strong culture in the team and across the service based on mutual respect and collaboration

This is a full time, permanent position, based in North Melbourne, VIC. Salary and conditions are in accordance with the SCHADS Award 2010 Level 5.

You will have
- Tertiary qualification in social work or a related discipline is considered desirable
- Experience working as a Case Manager and/or within the homelessness sector
- Current Australian Driver’s License is required
- Proof of Covid vaccination is required
- A National Criminal History Check is required
- We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._

What we offer
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Flexible working conditions
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries only

Or contact: 0456 658 182

Position Description request: Case Manager
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completi