Depot Operations Coordinator

5 days ago

Newcastle, Australia Ampol Full time

Wickham Newcastle location, permanent position
- Opportunity for career progression and development
- Bring your customer focused operations expertise within our Distribution Business

**About Ampol**

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

We are proud to be an endorsed employer of choice for women by WORK180. To understand more about how Ampol’s policies, benefits and how we support our people, check out some key female leader career stories on the Work180 website.

**About the role**:
Reporting to the Territory Manager, you will be responsible for customer service, order processing, reporting, stock management, administration and completion of routine depot compliance tasks. You will also carry out local deliveries of packed lubricants products.

You will play an important role as part of a wider team across a network of depots within the region, working with fleet supervisors, drivers and other depot operations coordinators to deliver safe, reliable and competitive outcomes for our customers. This is a busy and varied role offering breadth and scope, with opportunities for learning and development into other roles. Based in our Wickham Depot, operating hours are 7:30am to 4pm Monday to Friday. There will be a requirement to travel to Rutherford Depot twice a week.

**Key responsibilities;**
- Provide excellent customer service to all customers of the depot including responding to customer queries, generate quotes, recording sales and managing ongoing orders
- Completion of day-to
- day administrative duties to support the depot
- Receipting, warehousing, reconciliation, dispatch and delivery of packaged lubricants products
- Steward health, safety and wellbeing across all depot activities
- Completion of routine depot compliance, maintenance and inspection tasks
- Other ad-hoc duties as required by the Territory Manager

**About you**:
You are an experience professional in a similar role who thrives working in a team environment. You display a ‘can do’ attitude, self-motivated and always willing to take on a challenge. You have a strong focus and passion in providing a high level of service to Customers. You have a high focus on safety and compliance and understand the importance of our customers.

**Skills and experience**:

- Sales experience is an advantage
- Customer service and stock control/management experience
- Understanding of safe work practices and transport/logistic s
- Forklift licence is desirable
- Experience working in an industrial environment essential, those with experience in dangerous goods/ petroleum industry is desirable however not mandatory.

**Our benefits**:

- **Our total remuneration is competitive.** This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
- **We are flexible.** Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values**.**
- **Career development and learning opportunities** including LinkedIn Learning and other tailored training solutions.
- **BabyCare Package** - financial and flexible support for parents transitioning back to work.
- **Need some wheels?** Novated Lease options are available.
- **Invest in your future** with the Employee Share Scheme
- **Leave Options** - Up to 6 weeks annual leave and additional Wellbeing leave days.
- **Care for your Community.** Spend one paid day a year volunteering with one of our Ampol Foundation partners.

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