Hotel Manager

5 months ago

Southbank, Australia The Langham Melbourne Full time

The Langham, Melbourne is currently looking for a **Hotel Manager** to join their Executive Committee team.

As a member of the Executive Committee, and alongside our other dynamic executives, you will lead, guide and inspire our operations team to in providing excellent service to our guest, by anticipating and exceeding expectations, ensuring that every interaction reflects the luxury and sophistication associated with the Langham brand.

Reporting to the Managing Director, as Hotel Manager will be an exceptional leader with a strong people focus, you will lead and inspire the operations team, this is a hands-on role, to be successful in this role you will need to be part of the team on a daily basis. You will be quality obsessed and have a genuine passion for the industry and genuinely want to take The Langham, Melbourne to new heights.

**Your responsibilities will include**:

- Provide a professional, advisory and executive support service to Managing Director
- Implement strategies aimed at cost minimisation, productivity maximisation and guest satisfaction
- Lead the development and implementation of Food and Beverage (F&B) promotions, strategies and special events in conjunction with Director of F&B and Director of Sales and Marketing
- Liaise with Director of F&B on menu engineering and portion control, ensuring highest food standard is achieved whilst selling at correct prices
- Ensure the hotel is seen as being the principle innovator in Food & Beverage in market
- Oversee Security department, ensuring all safety and security systems are in full operation and successful
- Oversee Chuan Spa operations, ensuring all Langham standards are in place to provide our guests with an excellent experience
- Conduct development and performance reviews, identifying key personnel for further development and structured career pathing
- Support section heads to prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation
- Comply with all corporate and hotel standards and procedures. Focus on Key Performance Indicators (KPIs), conduct monthly KPI reviews and colleague briefings, and work in conjunction with the Executive Committee Members to write, implement and maintain KPIs

**For this role, your attributes will be inclusive of the following**:

- Previous experience in a Hotel Manager, Director of F&B or Director of Rooms
- Tertiary qualifications in hotel management or an associated field will be highly regarded
- Experience working within tourism or hospitality industries preferred
- An understanding of Luxury and a Luxury attitude
- Excellent interpersonal, verbal and written communication skills
- Legally authorized to work in Australia

This position is an integral part of a high performing hotel team, and a key contributor

to the hotel’s ongoing success.

In return for your expertise and professionalism, you will be rewarded with hotel discounts worldwide, car parking, laundry, fully subsidised staff meals, Private Medical and opportunities to learn new skills and grow your career. You'll join a team passionate about ‘Knowing our Guests and Building Great Memories’.
- HYGIENE AND GROOMING _- Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.
- EQUAL OPPORTUNITY EMPLOYER -_ The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.

Pay: $165,000.00 - $185,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Referral program
- Visa sponsorship

Schedule:

- 8 hour shift

Work Location: In person

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