Luxury Hotel Operations Manager
2 weeks ago
Crown Resorts: A Great Place to Work
Crown Resorts is a renowned hospitality group offering exceptional luxury experiences. As a Hotel Duty Manager, you will play a vital role in delivering outstanding service to our guests.
The Role
As a Hotel Duty Manager at Crown Towers, you will be responsible for leading and guiding the Front Office team. Your key responsibilities will include:
- Managing day-to-day Rooms Division Operations while maintaining Crown brand standards.
- Motivating and leading a team of dedicated employees, ensuring a safe working environment.
- Anticipating guest needs, providing exceptional service, and resolving any complaints or issues promptly.
About You
To succeed in this role, you will need:
- Extensive experience in front office operations in a leadership position.
- Experience in developing, coaching, and motivating a team.
- Excellent communication and conflict resolution skills.
What We Offer
Crown Resorts offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for luxury hospitality, we encourage you to apply.
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