Care Administrator

4 weeks ago

Bundoora, Australia Help at Hand Support Services Full time

Head office - Bundoora VIC

Start Date: ASAP

Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants throughout Melbourne.

**The role**: We have an exciting opportunity available for an **Care Admin - rostering** who is passionate about assist.

**Responsibilities include, but are not limited to**:

- Preparing and finalizing rosters for staff
- Assisting care team in sourcing staff to fill shifts /rosters
- Liaising daily with staff and clients
- Liaise with the Care team and accounts team to ensure smooth client service.
- Liaising with the Payroll team to ensure timesheet accuracy
- Providing admin support to the HAHS Care team
- Documentation of all interactions
- Manage employee files
- Other ad-hoc administration tasks as required

**About YOU**:

- To be successful in this role you will possess the following skills:

- Must have Police Check
- Any level of experience in rostering and office admin or (HR preferred)
- Good phone manner and confident on the phone
- Ability to priortise tasks, time management and work well under pressure
- Excellent written and verbal communication skills
- Great attention to detail and an excellent level of accuracy
- Exceptional customer service skills coupled with patience and commitment
- The ability to build and maintain rapport with stakeholders
- High computer literacy with experience using information management systems
- Unrestricted working rights in Australia
- Conscientious work ethic and time management skills

**The rewards**:
If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you. We are focused on our staff and it is foundation of what makes us a great company to be a part of.

**Salary**: $50,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift
- Afternoon shift
- Monday to Friday
- Morning shift

Work Location: In person

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