Head of Genai Product Strategy

7 months ago

Sydney, Australia National Australia Bank Full time

**Head Of GenAI Product Strategy**
**Job no**: 792355

**Business unit**: Group Chief Operating Officer

**Primary position location**: 2 Carrington St, Sydney, NSW

**Work type**: Permanent Full time

**Region**: NSW- Sydney CBD, VIC- Melbourne CBD
- **Make a genuine difference through the work you do as the Head of GenAI Product Strategy**:

- **We grow great leaders who inspire and energise their team**:

- **Melbourne or Sydney location**

**It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It's a good time to see what more you can find at NAB as a **Head of GenAI Product Strategy.**

**The role**:
As the Head of GenAI Product Strategy, you will partner with key stakeholders and business units (BU) to identify and prioritise GenAI use cases that deliver genuine value for experimentation and broader pilot/scaled rollout. You will ensure key stakeholders and squads are across the product vision, roadmap, goals, plans and expectations and support squads to define and plan work, to achieve the prioritised use cases / business outcomes. You will ensure squads engaged in delivering these use cases / business outcomes comply with processes regarding quality control, communicating progress, and stakeholder management. You will liaise between business and technology to coordinate delivery of these initiatives; and support / facilitate conceptual high-level solution design for new use cases. It will be important in this role to stay across new industry and market capabilities to help inform future opportunities and drive the GenAI strategy across the Group coupled with contribute to broader program and strategic leadership forums.

**The day to day responsibilities will include**:

- Drive business unit engagement to build a backlog and prioritise GenAI use cases for experimentation, pilot and scaled delivery
- E2E accountability for Product development lifecycle, including confirming BU funding for all phases:

- upfront strategy, discovery, ideation, OoM level estimation
- Design and prioritisation
- Build and launch of use cases
- Scale and run use cases (growth, adoption)
- Build and maintain knowledge of latest market and ecosystem capabilities to help inform the forward-looking strategy for GenAI
- Provide targeted communication to all stakeholders to ensure clear understanding of dependencies, deliverables, and issues as well as to measure and manage stakeholder expectations
- People leadership and ongoing development of Product Owner capability

**What you will bring**:

- Demonstrated experience working in a similar senior leadership AI Product Strategy role coupled with an in depth knowledge and understanding of GenAI capabilities.
- Extensive experience in complex project, program, portfolio, and/or delivery management, preferably with broad and in-depth industry experience in Banking and Financial Services.
- Proven experience in agile ways of working and agile at scale approach
- Demonstrate ability in managing and leading the delivery of complex programs containing multiple streams, with multiple vendors.
- Proven ability in mobilising and supporting large, cross-functional and self-managing teams
- Extensive use of structured program and project management methodologies, inclusive of change management and technology delivery.
- Proven analytical skills and evidence-based decision making along with the ability to innovate, adapt and grasp new skills and capabilities.
- Data science experience preferred
- Proven ability to communicate with influence and build and maintain effective stakeholder relationships.
- Relevant tertiary qualification related discipline

**A diverse and inclusive workplace works better for everyone.**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect and grow.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualifi

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