Service Manager

7 months ago


Toowoomba, Australia AUTOrecruit Full time

Negotiable remuneration package on offer
- Multi-franchise dealership
- Work with a variety of strong brands

This multi-franchised dealer in the “Garden City” of Toowoomba is looking for a Service Manager to lead the day-to-day operations of their Service Department. They are seeking an experienced Service Manager ready to lead a growing department.

Our client is retailing good, solid brands and supporting their clients with quality parts and service facilities. You will oversee a well-established team, which continues to grow. Reporting to the Dealer Principal, your goal will be to operate a smooth front and back of house, of this busy and growing service department.

**Your main objectives as Service Manager**:

- Staffing - building a productive, efficient team that will professionally communicate, create & terminate r/o’s, attend to drive-way service, quoting duties, loan car allocation to list, protect our customer base
- Customer Satisfaction - maintain a high level of CSI
- Protect current client base and build on it
- Generate profit, control expenses
- Ensure the department is being run productively and efficiently
- Weekly and monthly reporting

**Desired Competencies**:

- Strong experience in front of house of a Service department
- Prior, recent Service Management experience is highly desired
- Communication skills, both verbal and written
- Effective time management
- Strong team building skills to help improve department performance
- Supervisory/prior management experience
- Excellent staff management skills

For further information on this Service Manager role, contact
**Katie Cummins** on 0480 002 343 quoting job number



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