Team Leader

7 months ago

Wollongong, Australia Iress Limited Full time

See yourself being part of a large, transformational change? This could be the role for you

At Iress, we make things happen

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 2,500 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

Build your career at Iress

The primary purpose in this role is being responsible for the end to end Operational Support process for all funds ensuring work allocations are completed, checking and Quality Assurance, assigning day to day tasks, processing, monitoring and investigative tasks. It is the responsibility of the Operational Support Team to support the BAU teams in any “change” activity that either needs to be implemented or the BAU teams want implemented. Central is the ability to have an in-depth understanding and appreciation of the tasks undertaken, and ability to execute allocated tasks within tight timeframes with a high level of accuracy.

The person in this role ensures that the Operational Support Team delivers against all key operational Service Level Agreements. This includes end
- to-end responsibility for delivering and reporting against operational SLAs and KPI’s, supporting all incident and escalation management and associated reporting together with supporting the business change projects.

Some of the awesome things you’ll be involved with:
- Team Management and Leadership- Accurate and timely completion of fee and commission processing (when required as a backup)- Completion of UAT as required- Data analysis and reporting as required- Supporting of any and all process improvements activities- Workflow - ensure processing and QA queues are within SLA- Complex task escalation point

What you will bring:
- Experience within the Superannuation Industry- Strong Leadership qualities- Demonstrated drive and commitment towards attaining the highest possible standards- Ability to work effectively and cooperatively within a diverse team environment- High level of accuracy and attention to detail and adherence to processes and procedures

Why work with us?8 additional paid days per year to extend your weekends- Hybrid working- Generous cash bonus for every successful referral- Annual Profit Share when Iress meets its annual profit targets- Starting school leave - 8.5 days of leave to assist your children with the transition to school- Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work- 3 days’ paid leave per year to participate in charity initiatives- Discounted health insurance premiums- Access to learning and development programs through Udemy
- Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated._
- Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you_
- We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace._
- For more information about what we do, our people and values, please visit our website - _
- #LI-Hybrid_

Employment Type

Employee

Time Type

Full time

  • Operations Team Leader

    3 days ago

    Wollongong, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Team Leader

    2 months ago

    Wollongong, Australia Medibank Full time

    **About ahm** Simple, easy and affordable. That’s our mission for health insurance. We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered ‘normal’. We work flexibly, and look after...

  • Team Leader

    3 months ago

    Wollongong, Australia Scene to Believe Full time

    **Help spread the magical joy that is Christmas and lead one of our Santa photography teams in shopping centres across Australia and New Zealand.** **As one of our Team Leaders, you will help create unforgettable memories and make this festive season magical for families everywhere.** At Scene to Believe, our Christmas staff create unforgettable memories...

  • Team Leader

    6 months ago

    Wollongong, Australia Steelers Club Full time

    The Steelers Club is seeking a highly motivated, passionate, and energetic professional. We seek leaders who can bring a genuine positive attitude and lead from the front, a willingness to learn, and an interest in staff development as well as your own personal growth. The role will be classified as a Level A Manager under the Award, and will be paid 50%...

  • Retail Team Leader Position

    4 weeks ago

    Wollongong, New South Wales, Australia Zeus Street Greek Full time

    We are seeking a motivated and experienced Retail Team Leader to join our team at Zeus Street Greek in Wollongong. This is a full-time, part-time or casual opportunity for someone who is passionate about food and delivering exceptional customer service.The successful applicant will be responsible for supervising store operations, coaching and guiding team...

  • Relief Shift Team Leader

    4 months ago

    Wollongong, Australia BlueScope Full time

    BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come and discover the...

  • Accounts Receivable Team Leader

    3 months ago

    Wollongong, Australia Wollongong Auto Supplies Full time

    Wollongong Auto Supplies is an Australian Owned Automotive Parts Supplier looking for an enthusiastic and responsible team leader to head up our **Accounts Receivable** team located in Wollongong NSW. The Position is Monday to Friday with Flexible Hours up to full time. The Job can be configured to work mainly between School Hours or a 4 day week (if...

  • Team Leader Benefits

    7 months ago

    Wollongong, Australia Iress Full time

    Team Leader Benefits **See yourself being part of a large, transformational change? This could be the role for you!** **At Iress, we make things happen** We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than...

  • Team Leader Occupational Rehabilitation

    6 months ago

    Wollongong, Australia Procare Group Full time

    Join a leading National provider! - Strong local team and support from state leaders! - Supportive team environment with ongoing opportunities for career development! Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At...

  • Team Leader

    6 months ago

    Wollongong, Australia SHCS Full time

    Sydney Health & Care Services have been assisting its participants for almost five years, and with a reputable industry name, it is experiencing exponential growth. With our prosperous participant base and growing team, we are on the search for committed, professional, and compassionate individuals to join our team with the opportunity to have a career in...

  • Team Leader, Client and Member Services

    1 month ago

    Wollongong, Australia Marsh Pty Ltd Full time

    We are seeking a talented individual to join our Client & Member Service team at Mercer Administration Services. This role will be based in Wollongong. This is a hybrid role that has a requirement of working at least three days a week in the office.You will lead and manage a dedicated superannuation team, ensuring a member-focused team ethos and achievement...

  • Team Leader, Client and Member Services

    1 month ago

    Wollongong, Australia Mercer Full time

    We are seeking a talented individual to join our Client & Member Service team at Mercer Administration Services. This role will be based in Wollongong. This is a hybrid role that has a requirement of working at least three days a week in the office. You will lead and manage a dedicated superannuation team, ensuring a member-focused team ethos and...

  • Hsm Team Leader Relief

    2 months ago

    Wollongong, Australia BlueScope Full time

    BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come and discover the...

  • Insurance Team Leader

    7 months ago

    Wollongong, Australia Iress Limited Full time

    See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...

  • Delicatessen Team Leader

    4 weeks ago

    Wollongong, New South Wales, Australia Coles Full time

    About ColesColes is an Aussie icon at the heart of the nation, with a passion for delivering exceptional shopping experiences to our customers.As a Delicatessen Manager at Coles, you will play a key role in contributing to a store that is exceptionally presented, welcoming and engaging for our customers, team members and community.You will report directly to...

  • Culinary Team Leader

    3 weeks ago

    Wollongong, New South Wales, Australia Frontline Recruitment Full time

    **Company Overview**Frontline Recruitment is a leading provider of hospitality and tourism services. We understand the importance of quality food and exceptional customer service in creating memorable experiences for our clients and their customers.SalaryThe estimated salary for this role is $82,000 plus superannuation and profit share. This competitive...

  • Team Leader Benefits

    6 months ago

    Wollongong, Australia Iress Limited Full time

    See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...

  • Team Leader Benefits

    7 months ago

    Wollongong, Australia Iress Full time

    **See yourself being part of a large, transformational change? This could be the role for you!** **At Iress, we make things happen** We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and...

  • Counsellor/team Leader

    6 months ago

    Wollongong, Australia NSW Government -Illawarra Shoalhaven Local Health District Full time

    Wollongong **|** $59.27 - $60.70 per hour + Super + Salary Packaging **|** Permanent Part Time 32 hours per week (4 days) **|** REQ461136 **| **Further incentives offered **With you, we can do more.** **.** Are you a Clinical Psychologist, Psychologist or Social Worker who is experienced in supporting people who have been impacted by violence? Do you...

  • Team Leader

    7 months ago

    Wollongong, Australia Iress Limited Full time

    See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...