Customer Service Officer

2 months ago

Brisbane, Australia Queensland Building and Construction Commission Full time

**Details About QBCC**:

- The Queensland Building and Construction Commission (QBCC) is a government body responsible for regulating the building and construction industry in the state of Queensland, Australia.

**Responsibilities include**:

- Provide assistance and administrative support to a team of Building Inspectors
- Undertake a range of administrative duties using modern office technology including:

- Drafting and reviewing written correspondence
- Arranging and engaging external specialists
- Maintaining the information held in QBCC's database including ongoing review
- Assist with administrative tasks as required
- Provide exceptional customer service to staff of the Commission and eternal customers

**About You**:

- Ability to multi-task and prioritise while demonstrating attention to detail
- Process, use and gather information contained within computerised knowledge bases and other data
- Ability to use multiple software programs, including sound skills in Microsoft Word and Excel
- Achieve team goals through participation as a member of a team.
- Use effective communication and interpersonal skills in the workplace, including sound written communication skills.

**Benefits**:

- Situated in the eclectic inner-city suburb of West End, rich with history and culture
- Ongoing support, training, and development
- Hybrid working model available

For further information about the role please refer to the Role Description and Information for Applicants attachments.

**How to apply**:
Appointments in the public sector are merit-based and will be assessed by looking at what you have done previously - the knowledge, skills and experience you have built, your potential for development, and your personal qualities.

**Job Ad Reference**: QLD/488825

**Advertising closes**: Tuesday 30 May, 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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