Mobility Advisor

3 weeks ago

Sydney, Australia NSW Department of Customer Service Full time

**Mobility Advisor**

**Clerk Grade**: 7/8

**Employment Type**: Multiple Temporary roles until June 2025

**Location**: Parramatta and/or McKell (Sydney)

We embrace Healthy Hybrid Habits, with the expectation that you attend a DCS office as per the cadence of the team

**About the team**

You will be joining a hugely supportive and collaborative team of people and culture professionals who understand that collectively we can overcome any challenges. We encourage flexible working and meet regularly to discuss ideas and take a continuous improvement mindset into everything we do.

This role is part of the DCS Mobility Team within the Talent Acquisition & Onboarding Division of People & Culture. The mobility team at DCS supports the NSW government sector Workplace Mobility Placement program and supports employees through mobility and redeployment.

**About the role**

Your main responsibilities and duties will include but are not limited to:

- Provide personalized advice and guidance to impacted staff members in mobilizing across roles within DCS and across the public sector.
- Deliver end to end mobility services in line with best practice, legislation and guidelines.
- Build and maintain strong relationships and influence hiring managers and decision makers at different levels.
- Demonstrate exceptional interpersonal skills with a natural ability to empathize and communicate sympathetically.
- Collaborate closely with diverse stakeholders at all levels, working in alignment with government policy and guidelines to advise on best practice.
- Ensure fairness and equity in the selection and placement process.

**About you**
- You have a broad understanding of talent acquisition practices
- You maintain a high level of attention to detail, responding quickly and accurately to critical information.
- You are organized and self-motivated, capable of executing key tasks in a high-pressure environment.
- You prioritize clear and open communication with customers and stakeholders, understanding and interpreting their needs. You lead with an empathetic approach, providing support and proactively solving problems during times of change.
- Experience with Case Management in a HR environment or knowledge of IR/ER practices will be highly regarded.

**How to Apply**

Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date: Monday 25th November 2024 [at 9:59am]**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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