Customer Loyalty Specialist

3 weeks ago


Melbourne, Australia Red Energy Full time

**Customer Loyalty Specialist**
Do you thrive on customer connection and the ability to challenge yourself each day?

Our retention team is on the hunt for extraordinary individuals like you to become the next shining superstars who can bring amazing customer service, sales skills and overall talent to the team. Take charge of your annual earnings and harness your people-skills to handle existing customer inbound calls, along with some outbound activity to keep things dynamic and exciting. With your help, we'll maintain and expand our customer base, making an impact that goes beyond just ENERGY

Red Energy is more than just an exceptional company; we are proudly owned by The Mighty Snowy Hydro, an integrated energy business with a rich legacy of providing on-demand, reliable energy to Australia for over 70 years. By joining our team, you'll become a part of this renowned history and play a vital role in shaping our bright future.

**BENEFITS**:

- UNCAPPED COMMISION + full time earnings. OTE of $76,000 (Salary + Commissions) plus super on top
- Embrace that work-life balance with our exciting full-time opportunity As a valued team member, you'll enjoy a flexible rotating roster from Monday to Friday, spanning from 8 am to 8:30 pm, and the occasional Saturday. And the best part? You'll have a rostered day off during the week to rejuvenate and pursue your passions
- We value your time off just as much as your time on, which is why we also offer 2 extra days of annual leave a year, and the option to purchase an additional 4 weeks of annual leave each year. Imagine the adventures and experiences you could have with that

**What you will need to succeed in this role**:

- Master the art of clear, warm communication that builds trust and strong relationships.
- Be the go-to problem solver, making a real difference for our customers
- Healthy competitive drive and desire to achieve goals and targets.
- Perseverance. It’s the unwavering fuel that drives success and turns challenges into victories.

Job Reference: RED00101127



  • South Melbourne, Australia Kogan Full time

    Our Marketing team has a brilliant opportunity for a CRM & Loyalty Specialist to join the team! The engine room of our Marketing team, this position will be responsible for the CRM and Kogan First customer experience through the successful creation of customer journeys and effective analysis. Reporting to our Marketing Manager, this role is accountable for...


  • South Melbourne, Australia frank green Full time

    **About frank green** frank green isn’t a person, it’s a philosophy. We are frank about living green. Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the...

  • Loyalty Manager

    4 weeks ago


    Melbourne, Australia The Search Firm Pty Ltd Full time

    Contribute to strategy and manage operations - Work with an outstanding mentor and leader - Hybrid office/WFH opportunity This is a terrific opportunity for a new manager or experienced specialist to step up into a leadership role with a successful Australian retail business. Reporting to an accomplished loyalty professional you will lead a small team...


  • Melbourne, Australia Accent Group Full time

    Platypus Shoes is a renowned footwear retailer in Australia and New Zealand, known for its on trend and wide range of footwear. With over 200 stores nationally plus our online store we are growth engine for the Accent Group and pride ourselves on having the best teams that create amazing shopping experiences for our customers. We are seeking a passionate and...

  • Loyalty Manager

    3 weeks ago


    Melbourne, Australia Bupa Full time

    A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart...

  • Loyalty Analyst

    4 weeks ago


    Melbourne, Australia The Just Group Full time

    **Job no**: 793810 **Work type**: Full time **Location**: Melbourne - Central **Categories**: Marketing About the Just Group The Just Group is an established, progressive and growing multinational organisation with seven iconic retail brands - Peter Alexander, Just Jeans, Jay Jays, Smiggle, Portmans, Dotti and Jacqui E. Currently over 1000 stores across...

  • Digital Marketing

    4 weeks ago


    Melbourne, Australia Miller Leith Full time

    **The Company** Our client is a market-leading and well-loved manufacturer, with a global presence and a team of over 120 strong, based in Melbourne. The brand has long stood for revolutionary technology, strong values and innovative ideas - as well as quality, service and authenticity. Due to an internal promotion, there is now an opening for a Digital...

  • Loyalty Manager

    3 weeks ago


    Port Melbourne, Australia Total Tools Full time

    Port Melbourne VIC, Australia - Join a FUN Marketing team that’s going places with a supportive team culture - Flexible work - hybrid model working in the office 3days office and 2 days WFH - Great team member benefits - 5th week annual leave, paid parental leave, product discounts and more! Are you a data-driven, customer-centric marketing pro with a...


  • Melbourne, Australia Bupa Full time

    **The opportunity**: A fantastic opportunity has arisen for a Loyalty Partnerships Manager to join Bupa on a 12-month parental leave contract. If you are energetic, highly motivated, and have a can-do attitude who enjoys networking and establishing relationships, we have the perfect job for you! We are looking for a bright and enthusiastic Loyalty...

  • CRM & Loyalty Manager

    4 weeks ago


    Melbourne, Australia Brandbank Group Full time

    Generous discounts across all Brandbank Brands! - Opportunity to work for a uniquely Australian Retail Group with a global vision - Supportive team culture and environment Are you passionate about building meaningful customer relationships and driving engagement through innovative CRM and loyalty strategies? Brandbank Group is looking for a **CRM & Loyalty...


  • Melbourne, Australia SACS Consulting Group Full time

    This is a remote position. SACS is a highly successful provider of online services. We are a B2B provider of online psychological measurement services through the SACS psychometric assessment portal. We are seeking a Loyalty and CRM Campaign Specialist experienced in B2B marketing. This role will be perfect for a freelancer with your own business seeking a...


  • Melbourne, Victoria, Australia Luxury Escapes Full time

    Luxury Escapes OverviewLuxury Escapes creates world-class travel experiences. Our team is dedicated to driving innovation and excellence in the travel industry. We strive to create memorable experiences for our customers while fostering a collaborative and dynamic work environment.Our company culture emphasizes employee well-being and growth, offering a...


  • Melbourne, Australia Qatar Airways Full time

    **We are recruiting for Loyalty Manager for Melbourne, Australia.** **Accountabilities**: - Develops the regional Loyalty strategy for the assigned region and oversees the implementation of the strategy into actionable activities and campaigns to achieve loyalty key performance targets against he following indicators: customer lifetime value, Net Promoter...

  • Loyalty Planner

    3 weeks ago


    Melbourne, Australia Country Road Group Full time

    **Job no**: 997036 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: Marketing **_Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting...


  • Melbourne, Australia Percepta Full time

    Customer Experience Specialist AU-VIC-Melbourne **Description**: The **Customer Experience Specialist (CXS)** will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on...


  • Melbourne, Australia bp Full time

    **Job Profile Summary** **Job Advert** - bp is reimagining energy for people and our planet. - We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too - working across our industry to improve...

  • Loyalty Product Owner

    4 weeks ago


    Melbourne, Australia Asahi Beverages Full time

    **Your Impact** As the Loyalty Product Owner, you’ll play a central role in advancing Asahi’s direct-to-consumer strategy with a strong focus on innovation and customer loyalty. You’ll oversee our loyalty ecommerce platform, driving the creation of the go to market strategy and finding new ways to communicate with consumers. Using consumer insights to...


  • Melbourne, Australia Percepta Full time

    Customer Experience SpecialistAU-VIC-Melbourne **Description**: Description - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships...


  • Melbourne, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times our employee...


  • Melbourne, Australia Luxury Escapes Full time

    Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded one of the best places to work multiple times our employee...