Office & Customer Service Administrator

4 days ago


Keysborough, Australia ENTTEC Full time

**It’s time to accelerate your career with ENTTEC**

ENTTEC are leaders in the expert design and manufacture of LED lights and controls. We are an Australian-owned and operated family business with offices and clients globally.

Our revolutionary lighting control equipment and software have been trusted worldwide by theatres, broadcast studios, architects, entertainment, and industry professionals for more than two decades.

ENTTEC is seeking an organised **Office & Customer Service Administrator** with a knack for customer service. This is a part-time role with a strong organisational focus and is responsible for providing administrative support for the Admin & Customer Service team.

**Hours**: 20-25 hours a week, Monday - Friday (negotiable)

**Responsibilities**:

- Customer Service - _
- As necessary, process and dispatch web sales and customer orders
- Assist with outreach and marketing campaigns, such as collating brochures etc.
- Assist with invoicing and customer payments as needed
- Office Administration - _
- Monitor and maintain the work environment such as stationary orders, visitor logs, and coordinator meeting rooms
- General administration duties such as scanning and filing

**What you will bring to the role**:

- Experience in Customer Service and/or Administration
- Experience using a knowledge base to pro-actively address customer questions or concerns
- Experience in marketing or social media marketing a plus
- Excellent written and verbal communication skills
- Strong organisational and time management skills
- Ability to multi-task and maintain up-to-date and professional communications
- Ability to prioritise and work unsupervised with a positive solution-focused attitude

**Our Values**:

- **Be ahead of the curve**:

- **Be proactive and seek solutions**:

- **Always innovate and improve**:

- **Commit to excellence in everything we do**:

- **Demonstrate an inclusive environment that embraces differences**

**Salary**: $60,000 to $70,000 per annum (pro rata) exclusive of superannuation

Are you ENTTEC’s new **Office & Customer Service Administrator**?

We can’t wait for you to join us in the engine room of many exciting technical lighting projects and industry developments

**Job Type**: Part-time

Pay: $60,000.00 - $70,000.00 per year

Expected hours: 20 - 25 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Keysborough, VIC 3173: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected annual base salary?
- What are your ideal working hours?

**Experience**:

- Administration: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 05/07/2024



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