Customer Service Sales Administrator

3 weeks ago

Keysborough, Australia Chandler Macleod Full time

**_Chandler Macleod has the opportunity to partner with a successful distribution business based in the South East of Melbourne who are currently looking for a Customer Service Representative to join their team. This role will directly report to the General Manager of the business._**

**_ _**

**_The overall objective is to ensure that all aspects of internal sales administration and customer service are performed to an acceptable standard and in a timely manner._**

**_ _**

**_This role is a permanent full time role, working Monday to Friday, working hours will be 8am - 4:30pm._**

**_ _**

**_Tasks and Responsibilities:_**

**_ _**

**_Sales Administration_**
- **_Answer phones, handle and distribute showroom and general enquiries whilst ensuring that customers receive courteous, efficient service at all times._**:

- **_Complete the ‘Daily Tasks’ list which includes core tasks for day-to-day operations including:_**:

- **_Entering customer quotes, transforming quotes and entering orders_**:

- **_Printing order detail reports_**:

- **_Checking and confirming delivery dockets_**:

- **_Printing delivery dockets, run sheets and jobbing sheets_**:

- **_Provide admin support to Sales Representatives and Sales Managers as required._**:

- **_Liaise with customers regarding order information such as delivery dates, installation dates, stock holdings and back orders_**:

- **_Resolve customer service issues in conjunction with the sales team_**:

- **_Handle all general admin duties such as daily banking, mail, filing, archiving, batching invoices, petty cash, social club and stationary supplies_**:

- **_Supervise the lunch room, including organising staff lunches, morning tea, coffee, cleaning supplies and general meal/cleaning/washing products._**

**_ _**

**_ _**

**_Ideally you will be a team player who can work within a small team to achieve overall team goals._**

**_ _**

**_Interviews are being held with Chandler Macleod initially as early as next week as the role is an ASAP start. The role will be based onsite with our client in Keysborough._**

**_ _**

**_ _**

**_**Computer skills testing will be a requirement of the recruitment process**_**

**_ _**

**_ _**

**_The overall objective is to ensure that all aspects of internal sales administration and customer service are performed to an acceptable standard and in a timely manner._**

**_ _**

**_This role is a permanent full time role, working Monday to Friday, working hours will be 8am - 4:30pm._**

**_ _**

**_Tasks and Responsibilities:_**

**_ _**

**_Sales Administration_**
- **_Answer phones, handle and distribute showroom and general enquiries whilst ensuring that customers receive courteous, efficient service at all times._**:

- **_Complete the ‘Daily Tasks’ list which includes core tasks for day-to-day operations including:_**:

- **_Entering customer quotes, transforming quotes and entering orders_**:

- **_Printing order detail reports_**:

- **_Checking and confirming delivery dockets_**:

- **_Printing delivery dockets, run sheets and jobbing sheets_**:

- **_Provide admin support to Sales Representatives and Sales Managers as required._**:

- **_Liaise with customers regarding order information such as delivery dates, installation dates, stock holdings and back orders_**:

- **_Resolve customer service issues in conjunction with the sales team_**:

- **_Handle all general admin duties such as daily banking, mail, filing, archiving, batching invoices, petty cash, social club and stationary supplies_**:

- **_Supervise the lunch room, including organising staff lunches, morning tea, coffee, cleaning supplies and general meal/cleaning/washing products._**

**_ _**

**_ _**

**_Ideally you will be a team player who can work within a small team to achieve overall team goals._**

**_ _**

**_Interviews are being held with Chandler Macleod initially as early as next week as the role is an ASAP start. The role will be based onsite with our client in Keysborough._**

**_ _**

**_ _**

**_**Computer skills testing will be a requirement of the recruitment process**_**

**_ _

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