Sales and Service Consultant

3 weeks ago


Adelaide CBD, Australia SMAART Recruitment Full time

Hybrid role | Permanent | Career stability & Progression opportunities
- Monday - Friday | Work-Life Balance | Fun Culture | Social Team
- Great salary + commissions + perks

**What's in it for you?**
- A fun, Sales and Retention role work with Business Customers to maximise their product solutions
- Work from home 2 days a week
- Weekdays onlyNo late nights and no weekends
- Socially inclusive working environment, be part of a team who loves to celebrate your wins
- Modern CBD office with high-end fit-out and amazing views
- If you're looking for progression opportunities.... there is so much opportunity
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped change rooms

**Responsibilities**:
This position will see you reach out to an existing customer base, and restate the value proposition of our client's world-leading solution to customers who request to cancel or move to a lower subscription plan.

You can expect to perform the following tasks:

- Re-establish and confirm customer needs
- Present solutions that may better meet the customers' needs
- Assist with the development and implementation of appropriate retention strategies for various customer segments

**To be successful in this role, you will possess**:

- Excellent communication ability, in both written and verbal English
- Ability to ask the right questions to understand individual challenges
- Outstanding customer service skills
- Proven experience resolving issues and proposing solutions
- Competitive mindset and love a bit of friendly competition
- Experience using Microsoft Dynamics CRM is advantageous

Interviews will commence immediately and we are seeking a start date as soon as you're available
**APPLY**
**NOW**

**Matt** at
**SMAART Recruitment** on
**08 8232 6008.


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