Cloud Support Associate Apprentice

1 month ago


Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

High school diploma or equivalent

The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.

A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.
Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.

**Cloud Support Associate Apprenticeship Program**:
The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training.
- The instructor-led training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.
- Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne.

If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team.

Key job responsibilities
- Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
- Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
- Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
- Maintain responsibility for systems functionality, performance, and configurations issues.
- You regularly contribute to the creation and improvement of all support documentation.
- You operate with limited guidance from management and aggressively drive issues to resolution.

Brisbane, QLD, AUS | Melbourne, VIC, AUS | Sydney, NSW, AUS
- Familiarity with Cloud computing concepts

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



  • Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    High school diploma or equivalent The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and...


  • Sydney, Australia Kyndryl Australia Pty Ltd Full time

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Sydney, Australia Amazon Web Services Australia Pty Ltd - D81 Full time

    "- Tertiary degree in Information Technology, Computer Science, Engineering or a related field - Underlying passion for technology and a love of solving complex problems - Strong communication skills - Excellent oral and written communication skills - Have strong customer focus & multi-tasking skills - Self-starter who is excited about technology - Ability...


  • Sydney, Australia TROOCOO Pty Ltd Full time

    Opportunity to take the next step in your career - Multi-year transformation program - $155k package with attractive company benefits **About our client**: Our client is an instantly recognisable household name within the Financial Services industry. In recent years they have led the way in the creation of wealth management products and services for their...

  • Head of Cloud

    1 month ago


    Sydney, Australia The Recruitment Company Full time

    **The Opportunity** This global organisation is a leading provider of innovative solutions in the fintech sector, specialising in delivering cutting-edge software solutions that empower their clients to thrive in the digital age. They are seeking an experienced Cloud Engineering leader to take ownership of the Cloud & DevOps practice and drive...

  • Cloud Support Engineer

    2 months ago


    North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that...

  • Head of Cloud

    1 week ago


    Sydney, Australia The Recruitment Company Full time

    **The Opportunity** This global organisation is a leading provider of innovative solutions in the fintech sector, specialising in delivering cutting-edge software solutions that empower their clients to thrive in the digital age. They are seeking an experienced Cloud Engineering leader to take ownership of the Cloud & DevOps practice and drive security....


  • North Sydney, Australia Cloud Software Group Full time

    **Job Description/Responsibilities**: **Job Summary**: As the Citrix Partner & Commercial Account Technical Strategist you will serve as a technical expert and a key contributor to the Partner & Sales Account team, working closely with partners & customers to understand their business requirements and proposing Citrix solutions that address their challenges....

  • Cloud Sme

    1 week ago


    Sydney, Australia Ontrack Systems Aus Pty Ltd Full time

    Must have deep understanding of Kubernetes and Docker architecture and associated tools Must have 4+ years' experience of TFS, Git, Gitlab, Jenkins, Ansible, PowerShell/Bash Helm and other related technologies 3+ years' experience of developing and supporting K8S CI/CD pipeline production processes Proficiency in Docker / K8S / Containerization (Inc....

  • Cloud Support Engineer

    2 months ago


    North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

  • Cloud Sme

    1 month ago


    Sydney, Australia SG Consulting Limited Full time

    SG Consulting is an IT consulting firm based in New Zealand, Australia, and India and the business leaders come to us when they want enduring results. We find value across boundaries, develop insights to act on, and energize teams to sustain success. We are looking for a CLOUD SME for one of our clients in Melbourne/Sydney, Australia. **Short...

  • Cloud Sme

    1 week ago


    Sydney, Australia SG Consulting Limited Full time

    SG Consulting is an IT consulting firm based in New Zealand, Australia, and India and the business leaders come to us when they want enduring results. We find value across boundaries, develop insights to act on, and energize teams to sustain success. We are looking for a CLOUD SME for one of our clients in Melbourne/Sydney, Australia. **Short...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Sydney, Australia OBT Full time

    Microsoft Cloud Solutions Consultant (Sydney) Join a global information technology pioneer in the Cloud Services arena represented in Australia, Singapore, Europe and the USA. Providing advisory and consulting services around Cloud and Digital Workplace Transformation, with a focus on Microsoft Cloud technologies such as Office 365 with Enterprise Voice and...


  • Sydney, Australia Bluefin Resources Full time

    Permanent Opportunity - Work with one of Australia's top University - Yearly remuneration upto Upto $157000 package Bluefin Resources has partnered with ones of Australia's leading university to source a Cloud and Automation Designer on a permanent basis. The role encompasses development and documentation of cloud designs, services, self-service...


  • Sydney, Australia M&T Resources Full time

    **Sydney** **IT & Telecomms** Help Desk / Support - Excellent remuneration package - Iconic Australian finance company, large project and dynamic team - High levels of flexibility, Sydney CBD and WFH **Cloud Application Support - AWS** *** **The Company**: This iconic Australian Financial Services Company has a renowned global reputation and is known to...


  • Sydney, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Cloud Services Lead

    1 week ago


    Sydney, Australia Qantas Airways Limited Full time

    Champion, promote & control the overall strategy for Cloud Services - Provide exceptional Technical Leadership and join a highly skilled team delivering Qantas Cloud Services - Permanent role based at our Head office, Mascot, with Hybrid WFH flexibility At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit,...

  • Cloud Services Lead

    1 month ago


    Sydney, Australia Qantas Airways Limited Full time

    Champion, promote & control the overall strategy for Cloud Services - Provide exceptional Technical Leadership and join a highly skilled team delivering Qantas Cloud Services - Permanent role based at our Head office, Mascot, with Hybrid WFH flexibility At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit,...