Area Manager

3 months ago

Sydney, Australia Clean Options Full time

**Your workplace**

Clean Options is well established in the commercial cleaning industry in Sydney and has experienced revenue growth in the past four years.

Clean Options prides themselves on client customer service providing high quality services, attention to detail and listening to our clients’ needs and expectations.

We are looking for like-minded people with excellent communication and relationship building skills to join our team as the Eastern Sydney Metropolitan Area Operations Manager.

**What your working week involves**

As the Area Operations Manager your role would report directly to the General Manager, Operations along with the following:

- Establish and maintain strong client long-term relationships being the first point of contact for your clients.
- Ensuring cleaning and maintenance standards are met and executed in line with our CleanPlus approach verifying quality assurance through weekly checkpoints across all sites.
- Proactive planning and execution of regular cleaning, scheduled cleaning, and holiday cleaning activities, taking ownership, and making any necessary arrangements needed to cover job roles.
- Developing operations strategies and cleaning schedules to meet client and contract requirements.
- Analysing and improving processes and the day-to-day operations.
- Daily management of cleaners to drive excellent customer satisfaction in your region.
- Daily site visits with time management and problem-solving skills with the flexibility to go on-site on varying shifts if necessary.
- Establish and maintain strong cleaner relationships, motivating them and providing necessary inductions ensuring they are trained and supported at all your sites.
- Monitoring and enforcing health and safety procedures to meet with relevant organisational and statutory policies.

**The skills and experience you need**:

- No previous commercial cleaning experience required. All training and support will be provided for the position.
- We are after someone driven, team orientated, hard working with an eye for detail who can work closely with our team to deliver exceptional customer service results.
- Self-motivation and integrity to work autonomously demonstrating initiative.
- Excellent organisation and communication skills.
- Desirable but not essential criteria for living in Eastern Sydney an advantage.

**What we offer**:

- Monday to Friday working week to manage various cleaning sites.
- Self-managed flexible working hours and conditions.
- Company Mobile phone.
- Company car with fuel card.
- Incentive based annual bonuses if work key performance measures are met.
- Start and finish your workday from home.
- Become part of a great company with full support, training and work flexibility to create the best possible work-life balance.
- Regular salary reviews and increases based on performance.
- Annual leave and superannuation entitlements.

**Job Types**: Full-time, Permanent

Pay: $90,000.00 - $95,000.00 per year

**Benefits**:

- Company car

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Customer relationship management: 1 year (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: On the road

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