Business Solution Manager

4 weeks ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

**About the role**:
We have an exciting opportunity for a Business Solutions Manager to join our growing commercial team This is a fixed term maternity leave coverage until March 2026.

In this role, you will report into our Head of Easy Ordering Optimisation where you’ll manage a team of System Optimisation Specialists. As a Business Solutions Manager you are the business owner of the Fresh Produce replenishment system Relex, and you’ll be at the forefront of translating business needs into actionable changes.

In this dynamic role you will collaborate with cross-functional teams across the Business unit, digital and our vendors to deliver transformative business and operational outcomes, new improvements to systems and processes whilst maintaining business-as-usual (BAU) operations.

Your day to day will involve:

- Drive the design, delivery, stability and business outcomes of the replenishment solution for Fresh Produce
- Lead cross functional team of 4 to deliver benefit in line with business objectives
- Deliver business success through sharing valuable SME knowledge and experience on retail and supply chain operations
- Work with cross-functional teams to manage and deliver peak trade and ad-hoc events, as well as contingency and Business Continuity Planning (BCP) events.
- Identify and implement continuous improvement activities through root cause analysis and maximising use of system functionality and capability
- Manage system deliverables in terms of schedules, quality, risks, continuous improvement and communication to enable successful delivery according to Business objectives

**About you and your skills**:
Your skills should include:

- 5+ years of supply chain experience in retail or FMCG with strong exposure to replenishment solutions.
- Keen and eager to learn, the ability to hit the ground running with exceptional communication and presentation skills
- Project management skills, principles and methodologies preferred, including exceptional organisation and stakeholder management at all levels, to influence others and move toward a common goal
- Demonstrated financial acumen and outcome delivery with strong analytical and numerical skills

**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 138364

Employment Type: Full time

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