Operations Supervisor

1 week ago

Newcastle, Australia Team Global Express Full time

**JOB DESCRIPTION**

**_About Team Global Express/TGE (formerly TOLL Group): _**
- Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider. _
- An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. _
- It’s a really exciting time to be joining TGE, investment in our business is currently unprecedented as we continue to expand our portfolios. _

**Hours - M-F, 9-6pm **(potential slight variations on start/end times).

**What you’ll do as an Operations Supervisor**:
As an **Operations Supervisor **, you will be hands on, managing operational personnel & infrastructure. Maximising the value we provide to our customers, the productivity of resources employed, and the strategic interests of TGE.

You’ll collaborate with the AM Supervisor, ensuring a smooth transition of shifts and that daily tasks, planning and expectations are met in relation to safety, people, vehicles, and the general operations of the business. You will action and respond to customer and driver enquiries, as well as any other administrative and customer service duties. Provide service to customers at front counter in regard to freight queries, pickup and drop off of freight etc.

Investigate and respond to any freight solutions enquiries as they arise. Administration duties to ensure the office is running smoothly.

**What are we looking for in an Operations Supervisor? What’s important?**
- 2+ years experience in a similar role (as described above)
- Solid Microsoft Office skills (Word, Excel etc.)
- You're enthusiastic, motivated, show initiative and can multi-task
- Problem-solving and commitment to continuous improvement

**_Why TGE? _**
- _Recognised by LinkedIn as being one of the top 10 Australian companies to grow your career (2023) _
- _Competitive salaries, 82% of our employees considered salaries competitive/high (Seek) _
- _Up to 14 weeks paid primary carers parental leave _
- _Superannuation for unpaid parental leave up to 12 months (additional 6 months for extended care) _
- _TGE employs 57% more females than the national average within the logistics sector _
- Work180 Endorsed ‘Employer for all Women’
- _Purchase of Leave options _
- _Novated Lease options _
- _Superannuation salary sacrifice options _
- _Uncompromising dedication to the safety of all our employees _
- _Staff discounts via the likes of Coles Express, G’Day Rewards, Officeworks & Hertz etc. _
- _Onsite/End of Trip Amenities (Parking, café, breakout rooms, showers, change rooms, lockers etc.) _
- _Excellent career development/advancement opportunities/free access to Skillsoft Percipio Learning _
- _Of the 2000+ roles we placed this year alone, 24% were filled internally _
- _Learning & Development, currently implementing our very own training academy _
- _Employee Recognition & Rewards Programs _
- _We offer our staff an employee assistance program (24/7), encouraging well-being & mental health _
- _Nominated ‘Best Carrier’ (NORA Solution Partner Awards) _
- _We were the official logistics partner for FIFA’s Women’s World Cup 2023 _
- _Supported by Allegro Funds (Australia’s largest transformation private equity firm) _
- _Our sector is very secure, much sought after, growing, and worth over $115 billion AUD every year _
- _Awarded ‘Leader within Environmental, Social & Governance (ESG)’, by the Australian Logistics Council _
- _Strong Corporate Social Responsibility (CSR) business model _

**Seeing responsibilities and competencies laid out on paper can be sometimes confronting, imposter syndrome can creep in and mess with your confidence.**

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

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