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Housekeeping Manager

2 months ago

Melbourne, Australia Supreme Hospitality Services Full time

Supreme Hospitality is seeking an experienced **Housekeeping Manager **for one of the hotels in the heart of Melbourne CBD.

**Key Requirements of the role**:

- Setting up the key tasks for you and the team
- Team briefings to conquer the challenges ahead
- Work with the hotel leadership team on short
- and long-term quality metrics
- Delivery of rooms to the hotel on time for guest arrival
- Administration relating to Health and Safety, billing and rostering
- Hand over effectively to the team
- End your day knowing that tomorrow will bring a whole new set of adventures to be had
- Timesheet compliance
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Handle Guest concerns promptly, communicating with others where necessary
- Actively participate in the daily briefing and department meetings
- Ensure that all Team Members follow set policies and procedures, ensuring rooms are completed in a timely manner
- Participate in and actively support the on-going training of staff.
- To maintain working relationships with the clients and other relevant parties.
- Ensure all Team members comply with Workplace Health and Safety Policies and Standards.
- Complete all additional tasks and projects as assigned
- Minimum 1-2 years’ experience in the qualified position from 4 or 5-star hotel
- A leader who drives team motivation and manages performance
- Exceptional verbal communication skills
- Polished presentation, high standard of cleanliness and attention to detail
- Ability to work in a high-pressure environment
- Passionate about providing fantastic guest experiences
- Excellent time management and organisational skills
- Professional attitude and strong customer service skills
- Highly motivated and possess a positive attitude
- Great customer relations and friendly nature
- Organised with excellent time management
- Physically fit working in a fast-paced environment
- A strong appetite to build and sustain relationships
- An understanding of annualised budgets
- Determination to provide a safe workplace and efficient housekeeping procedures
- A well-presented problem-solving attitude
- Can do attitude who is not afraid of getting hands dirty to deliver the outstanding results

Position is a Full Time Position on Salary.

**Benefits**:

- Salary packaging

Schedule:

- Day shift

Work Authorisation:

- Australia (required)

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