Housekeeping Manager

2 weeks ago

Melbourne, Australia Empire Hospitality Australia Pty Ltd Full time

This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced 5-star Housekeeping Manager with proven experience in managing a luxury hotel's housekeeping department.

You will bring your extensive experience to the team and then manage the department and contract obligations. Previous experience in managing a large outsource housekeeping and public areas contract will be highly regarded.

No two days are the same.

Please tell us about your experience with:

- budgets & managing productivity
- quality
- training
- hotel openings
- brand standards
- managing performance
- communication style
- managing relationships & people

Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing education.

RESPONSIBILITIES AND DUTIES:

- You will be involved with the implementation of policies and procedures and the training of a brand-new team.
- You will be required to spend a reasonable amount of time per day with rooms and public area inspections, including checking all VIP Rooms.
- Work as required (Rotating roster).
- To check rooms according to standard of the hotel.
- To co-ordinate all staff requirements daily, ensuring sufficient and effective staffing is provided in all sections of the department and that maximum efficiency is being maintained.
- To create a roster for all housekeeping staff, liaising with hotel management regarding special staffing requirements.
- To ensure the timely return of rooms.
- To handle all staff requests and to keep records up to date.
- To prepare staff timesheets and distribute pay slips, as well as handling pay queries.
- To conduct interviews with prospective employees and assist in the hiring process.
- To keep all housekeeping files and staff files are up to date and in good order.
- To prepare productivity reports daily.
- Oversee the smooth handling of lost property so that all items are collated, stored and redistributed correctly.
- To conduct checks on all Housekeeping keys to ensure that all keys are accounted for.
- To work closely with the Hotel management team in determining policies and setting of standards throughout the department.
- Assist in stocktakes and special projects.
- To ensure compliance with Workplace Health and Safety procedures within the department.
- To ensure that quality procedures are followed, and quality standards are maintained.
- To maintain working relationships with the clients and other relevant parties.
- To ensure that the commercial risks that our Company is exposed to are minimised.
- To participate in and actively support the on-going staff training of staff.
- To contribute towards promotion of a high company image in our field.
- To provide the technical and professional skill, knowledge and support to specific projects as assigned.

NB: Only suitable applicants can be considered. Permanent Residents of Australia encouraged to apply.

**Salary**: $60,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person

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